Senior Pharmacy Technician $2,500 Sign On Bonus
Description
Pharmacy Liaison
Join our Shields team today!
At Shields Health Solutions, we're redefining specialty pharmacy care by helping patients access and stay on life-changing therapies. As a Pharmacy Liaison, you'll serve as a vital link between patients, providers, and pharmacy services, helping ensure patients receive the support, education, and medication access they need throughout their treatment journey. If you're passionate about patient care, relationship-building, and making a meaningful impact, we'd love to hear from you.
Make a difference every day by helping patients gain access to the therapies they need while advancing your career with one of the nation's leading specialty pharmacy organizations. Apply today!
Location
Durham, North Carolina
Training: Full-time onsite Monday through Friday for the first 8 weeks.
Schedule After Training: Hybrid schedule.
What You'll Get
- $2,500 Sign-On Bonus
- Competitive compensation
- Medical, dental, and vision insurance starting day one
- 401(k) with company match
- 4 weeks PTO and 8 paid holidays, 2 additional floating holidays
- Paid parental leave and disability benefits
- Career growth and professional development opportunities
- Employee wellness programs and resource groups
As a Pharmacy Liaison, You Will
- Serve as an integrated member of the clinic team, partnering with providers, nurses, and staff to support patient care.
- Educate patients on pharmacy services and help them navigate their medication journey.
- Support specialty and retail prescription medication needs for patients.
- Conduct medication adherence outreach and refill coordination to help patients stay on therapy.
- Assist with prior authorizations, insurance issues, and patient financial assistance programs.
- Collaborate with pharmacists and the Patient Service Center to ensure seamless patient support.
- Respond to patient inquiries and help resolve medication-related concerns.
- Maintain accurate documentation and manage patient information within required systems.
- Participate in process improvement initiatives that enhance patient care and operational efficiency.
- Deliver exceptional customer service and create a positive patient experience.
What You Need
- Active Pharmacy Technician registration in the state of employment required.
- National Pharmacy Technician Certification (CPhT or ExCPT) required.
- High school diploma or GED required.
- Minimum of 2 years of Pharmacy Technician experience required; 3-5 years preferred.
- Strong interpersonal and communication skills with the ability to build relationships with patients and healthcare providers.
- Ability to work independently while thriving in a collaborative team environment.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office and the ability to quickly learn new systems and applications.
- A patient-focused mindset with a passion for delivering outstanding service and improving patient outcomes.
This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $55,000.00 and $59,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills
As published by greenhouse · 6 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (2)
- List your active State pharmacy technician license number(s). optional
- List your active National Certification number (ExCPT or PTCB). optional
Pick from a list (4)
- Are you authorized to work in the United States?
- How did you hear about Shields?
- Do you now or in the future require sponsorship to continue to be eligible to work in the United States? (Including transfers) or Are you an F-1 non immigrant whose eligibility to work is based on optional practical training (OPT) and you require company cooperation in completing a Form I-983 training plan for STEM-OPT employment?
- WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce. Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you. ► I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit. ► If any of the following statements apply to you. ► I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months. ► I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months. ► I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs. ► I am at least age 18 but not age 40 or older and I am a member of a family that: a. Received SNAP benefits (food stamps) for the past 6 months, or b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them. ► I received supplement security income (SSI) benefits for any month ending during the past 60 days. ► I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year. ► I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a member of a family that: ► Received TANF payments for at least the past 18 months, or ► Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years, or ► Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made. ► I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation. (v.27)
