Senior Platform Engineer

• The Infrastructure Platform Team is the backbone of our ecosystem
• You’ll be responsible for keeping our apps, website, and API scaling seamlessly while ensuring our developers have the tools they need to ship fast
• You won’t just be “keeping the lights on” as you’ll be building a scalable, reliable, and secure stage for the world’s best cultural content
• Availability, Reliability, Performance: Ensure production systems are available, scalable, performant and operate as expected, providing service to external and internal users when they need it. Advocate for SRE principles and engineering excellence
• Security & Resilience: Ensure infrastructure and tooling meet security standards. Drive security initiatives and best practices. Design and implement disaster recovery and resilience strategies
• Observability: Provide visibility into system health and performance across teams. Enable effective debugging, alerting, and incident response
• Developer Experience: Provide infrastructure and self-serve tooling to create an efficient developer workflow and support best practices

Benefits

• Young, energetic, international work environment
• Bright, welcoming office located in the centre of Amsterdam
• Competitive salary and paid holiday leave
• Tiqets’ learning academy: skill lab, group & individual learning
• Annual company getaway to undisclosed location
• Sports activities: free gym, running sessions, boot-camp, football, climbing and more
• Fun, sociable company events in and out of the office
• Friday drinks
• Summer party
• 20% employee discount code to explore great museums/venues worldwide
• Pension contribution and travel compensation
• Everyone - employed at Tiqets will receive a monthly internet allowance for working from home
• Everyone - employed at Tiqets can reimburse home work space necessities

• Proficiency with configuration management and packaging tools such as Helm
• Strong background and 5+ years of experience in building and operating production systems at scale, with a focus on reliability, scalability, and performance
• Knowledge of modern deployment practices, including GitOps workflows and tools such as Argo CD and CI/CD systems like GitLab CI
• Proficiency in container orchestration and hands-on experience designing, operating, and scaling Kubernetes clusters in production environments
• Living in the Netherlands
• Familiarity with incident management processes, using tools like PagerDuty, and are comfortable supporting triaging and resolving production incidents
• Strong experience with Infrastructure as Code, ideally Terraform, and comfortable designing reusable and maintainable infrastructure modules
• Deep experience with cloud infrastructure in AWS, including a strong understanding of networking concepts (VPCs, routing, load balancing, DNS), and the ability to design secure and resilient systems. Understanding of cost efficiency and trade-offs between performance, reliability, and cost
• Experience building and operating observability systems, and understanding of metrics, logging, and tracing (experience with Datadog and Sentry is a plus)
• Experience designing and building shared infrastructure or internal platforms used by other engineering teams
• Strong collaborative approach: experience working closely with other engineering teams to co-create solutions, gather feedback, and drive adoption of platform tools and practices
• Product-oriented mindset: ability to prioritise work based on business impact, make pragmatic trade-offs, and focus on delivering value
• Understanding of platform engineering principles, such as enabling teams through self-service, creating “golden paths”, and driving standardisation