Senior Process Analyst (Flow Engineering)
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Summary
Leads process analysis and optimization for business workflows, documenting procedures and driving efficiency improvements via data and stakeholder collaboration. Core tools: process mapping software, Excel, and analytical methodologies.
- Lead the analysis of current business processes, workflows, and operational procedures to identify inefficiencies and high-impact improvement opportunities.
- Own the development and governance of process documentation, including process maps, value stream maps, outcome and dependency mapping, workflows, and standard operating procedures (SOPs).
- Partner directly with senior business stakeholders and cross-functional teams to shape requirements and resolve complex operational challenges.
- Lead data analysis efforts to support process optimization and continuous improvement initiatives at scale.
- Design, prioritize, and drive the implementation of process improvement projects aligned with organizational goals and business objectives.
- Define and monitor KPIs and operational metrics to evaluate the effectiveness of implemented changes and guide course corrections.
- Facilitate executive-level process discussions, workshops, and collaboration sessions with stakeholders and teams.
- Lead training and change management efforts to support user and team adoption of new processes and procedures.
- Prepare and present findings, recommendations, and business cases directly to leadership.
- Drive operational excellence initiatives and set the standard for process standardization across the organization.
- Mentor and guide junior process analysts on methodology, tools, and best practices.
- 7+ years of experience as a Process Analyst, Business Analyst, or in a related operational improvement role, including experience leading initiatives end-to-end.
- Proven track record leading process improvement initiatives from discovery through implementation and adoption.
- Strong analytical, critical thinking, and problem-solving abilities, with experience translating complex findings into clear business recommendations.
- Advanced experience with process mapping and workflow design tools such as Visio, Lucidchart, or similar platforms.
- Advanced proficiency with Microsoft Excel.
- Excellent verbal, written, and executive-level communication skills.
- Ability to work independently, lead cross-functional teams, and manage multiple senior stakeholders in fast-paced environments.
- Advanced English proficiency, written and spoken, required for daily collaboration with U.S.-based teams and client-facing engagements.
- Valid passport and up-to-date travel documentation for the United States, as occasional international travel may be required depending on client and project needs.
- Competitive salary
- Opportunity to lead process transformation initiatives directly with a client's operations team, with high visibility and ownership.
- Flexible, primarily remote work environment.
- Deep exposure to Flow Engineering methodologies within a fast-paced consulting environment.
- Growth path into engagement leadership or practice leadership roles within Integratz.
- Collaborative, cross-functional culture with direct access to leadership and stakeholders.