Senior Process Improvement Professional I

Responsibilities

• Lead and manage a portfolio of high-impact process improvement projects (e.g., DMAIC, Kaizen events) from inception to completion, ensuring sustainable results.
• Serve as the internal subject matter expert for process improvement methodologies (Lean, Six Sigma, Value Stream Mapping).
• Develop and deliver training and coaching to team members across the organization on process excellence tools and principles.
• Conduct deep-dive process analysis, root cause analysis, and performance metric tracking.
• Identify bottlenecks, waste, and opportunities for automation or standardization.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and financial impact of improvement initiatives.
• Champion a culture of continuous improvement and data-driven decision-making.
• Partner with cross-functional stakeholders (Operations, IT, Finance) to ensure successful deployment and adoption of new processes.

• 8-10 years of experience in Process Improvement, Business Transformation, or Operations Consulting.
• Proven track record of successfully leading complex, cross-functional improvement projects.
• Lean Six Sigma Green Belt (GB) certification is a must. Black Belt certification will be an added advantage.
• Expert proficiency in process mapping, process analysis and statistical analysis tools.
• Experience in designing KPIs, risk/time/scope management, stakeholder engagement

Skills and Competencies

• Excellent Communication: Strong verbal and written communication skills to effectively engage with stakeholders at all levels and convey complex ideas clearly.
• Problem-Solving: Ability to identify issues, analyze root causes, and implement effective solutions to ensure smooth transitions.
• Adaptability: Flexibility to adapt to changing priorities and navigate through ambiguity while maintaining focus on key objectives.
• Project Management: Proficient in project management methodologies with the ability to manage multiple tasks simultaneously and prioritize effectively
• Collaboration: Proven track record of working collaboratively across departments and geographies to achieve common goals.

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