Senior Procurement Officer EAP

This role is responsible for executing Procure-to-Pay (P2P) activities, including demand planning support, purchase order management, and supplier coordination, to ensure supply continuity, operational efficiency, and compliance with global procurement standards. The position primarily supports the Australia region and provides procurement support to other East Asia Pacific (EAP) countries as assigned.

Reporting to the Procurement Manager EAP, this role requires an enthusiastic individual who is a strong communicator and has extensive experience in operational procurement.

You will be responsible for:

• Execute daily purchasing activities and operational procurement requirements in accordance with the Procure-to-Pay (P2P) process and Global PCM standards.
• Ensure compliance with procurement policies, procedures, and governance requirements throughout the procurement lifecycle.
• Collaborate with internal stakeholders to assess demand, plan purchasing activities, and align procurement support with business objectives.
• Create, process, and monitor purchase orders, ensuring timely order fulfillment and supply continuity.
• Coordinate with suppliers and stakeholders to expedite deliveries, manage order changes, and resolve procurement-related issues.
• Conduct RFIs, RFQs, and quotation evaluations, providing cost-effective and commercially sound recommendations.
• Work closely with Strategic Procurement to support sourcing initiatives, process improvements, cost optimization, and operational efficiencies.
• Manage supplier complaints, claims, and escalations, ensuring timely and effective resolution.
• Maintain accurate procurement master data, including vendor and material records.
• Support smooth coordination across procurement, logistics, finance, and business functions to ensure efficient operational execution.
• Identify and resolve discrepancies relating to purchase orders, deliveries, invoices, and supplier performance.
• Provide operational procurement support primarily for the Australia region and other Asia Pacific countries as assigned.

This role operates in a fast-paced, transaction-intensive environment and requires strong attention to detail, effective stakeholder management, and the ability to manage multiple priorities while maintaining high levels of accuracy and service delivery.

• Bachelor’s Degree in Purchasing, Quantity Surveying, and/or related disciplines.
• Minimum five (5) years of experience in operational procurement.
• Proven experience in customer service and procurement, with a demonstrated ability to resolve complex situations and order fulfillment issues.
• Solid understanding of the purchase-to-pay process.
• Proficient in MS Excel, Word, and Outlook.
• Knowledge of SAP/R3-Ariba system is highly desirable.
• Technical expertise to recognize and identify similar products.
• Excellent command of English and the ability to build relationships and networks with all stakeholders.

Personal Characteristics

• Entrepreneurial mindset with a hands-on approach
• Strong collaborative skills and positive attitude
• Structured, detail-oriented, and process-driven mindset
• Reliable and accountable in operational execution
• Adaptable and responsive in a high-volume environment