Senior Product Data Analyst (Mid Shift) 11 days ago

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

What You'll Do

• Aggregate and summarize large amounts of data into easily consumable information for business stakeholders through reporting and dashboarding
• Performs Pendo specific data analysis including but not limited to user adoption, user segmentation, and product usage patterns
• Performs basic and complex data analysis on both quantitative and qualitative data
• Develop new datasets using SQL and/or BI tools by extracting data from primary and secondary data sources
• Create, maintain, and enhance custom SQL queries
• Develop and maintain Tableau and potentially PowerBi reporting and ensuring that all reports and dashboards developed are thoroughly validated for accuracy prior to distributing to stakeholders
• Meet with stakeholders to understand their reporting needs/expectations and ensuring these requirements are documented
• Monitor data quality on an ongoing basis
• Assist in the automation of manual reporting to remove manual dependencies

What You'll Bring

• Minimum 3-5 years of experience with Tableau Desktop development (Tableau Server functionality is a plus)
• Minimum 3-5 year of experience with custom SQL queries
• Strong proficiency with SQL and its variation among popular databases (i.e. SQL, BigQuery, Snowflake) with the ability of optimizing large, complicated SQL statements
• Minimum 3 to 5 year of experience with Salesforce data
• 5+ years’ experience in a fast-paced environment with the ability to work with a level of uncertainty in a newly established role
• Experience using SOQL (Salesforce Object Query Language) to ETL and analyze Salesforce objects is a strong plus
• Strong command of the English language, including the ability to communicate clearly verbally and in writing

Purple Perks

• Medical and dental insurance
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year

Employee Stock Purchase Program

• Pension with company-contribution
• Monthly grab & go onsite pantry allowance
• Monthly internet allowance
• De Minimis - monthly allowance
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – hybrid working model of 2-3 days a week in-hub collaboration

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.