Senior Product Manager (8 Month Contract)
Summary
Six-month contract Senior Product Manager owning Knix's e-commerce product roadmap: prioritizing site initiatives, running A/B tests (Amplitude), drafting stories and managing the backlog in JIRA within an agile team, and leading discovery of AI/LLM tools for conversion optimization and internal efficiency.
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company insights, and customer feedback to prioritize, plan, and manage the initiatives from ideation to deployment. You will collaborate with many business stakeholders across the organization to build and define projects, be responsible for making trade-offs to help Knix reach company targets, and work within an agile development team for final delivery.
About You
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Strong ability to solve problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments.
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Excellent stakeholder management skills, with experience aligning executives and cross-functional teams.
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Extremely strategic, comfortable with long-term planning, short-term tactical decisions, and making trade-offs.
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Experience working with analytical tools such Amplitude to turn insights into actionable AB testing opportunities.
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Ability to juggle conflicting priorities while completing projects successfully
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Outstanding verbal and written communication skills.
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Comfortable with JIRA and Shopify Plus.
The Opportunity
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Develop/maintain the product roadmap for the Knix e-commerce sites, designing customer-centric capabilities that support the organization’s business strategies and operational dependencies.
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Lead discussions with cross-functional teams and stakeholders to understand business goals and user needs, build business cases and support the roll-out of new capabilities.
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Solve problems, make decisions, and complete trade-off analysis to stay on track towards business deliverable commitments.
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Lead a product discovery process through developing feedback loops with users, and constant testing & prototyping with UX.
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Act as subject matter expert on Knix websites and site tools, understanding how we use these tools and providing vision on how to get the most out of existing capabilities.
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Use customer behaviour data and feedback to build a AB testing approach on enhancement opportunities on site.
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Oversee both the long-term strategic direction of the roadmap and conversion optimization, as well as the tactical strategy and execution of individual features.
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Lead the discovery and deployment of AI-powered tools and LLM applications to improve internal efficiencies and drive conversion optimization through advanced data analysis and automated content generation.
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Define, prioritize and scope site initiatives along with Product and Tech lead to ensure that resources are adequately assigned.
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Responsible for setting KPIs and targets for new features and tracking results through pre and post-analysis and A/B testing.
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Draft stories/acceptance criteria, prioritize the backlog, and actively participate in the agile development process.
Qualifications
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5+ years of product management experience, including leading complex, high-impact initiatives on a customer-facing e-commerce platform.
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Strong business acumen and the ability to translate data (qualitative and quantitaive) into strategic product decisions.
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Familiarity with experimentation frameworks and agile/lean methodologies.
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Clear, concise, but thorough verbal and written communication skills to absorb technical concepts and communicate them to a non-technical audience.
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You have built strong relationships with senior stakeholders across the organization and influenced.
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You have a growth mindset, you know there’s always a better way to do things and are willing to disrupt the status quo.
Skills
As published by lever · 8 questions · 4 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- What are your salary expectations for this position?
Pick from a list (3)
- Are you legally authorized to work in Canada without sponsorship support?
- Are you a current or past Knix Employee?
- This position is based out of our Toronto office. We require employees to be on site Tuesday, Wednesday and Thursday each week. Are you comfortable being on site on those days?
Written answers (4)
- Please share your top 2 reasons why you think you would be an amazing fit for this role. Your ability to articulate the “why” will be an important part of the candidate selection process. optional
- If yes to the previous question, enter your job title and name of your direct manager. optional
- Did someone refer you to this position? If so, please provide their name. optional
- Do you require any accommodations? If so, please share here. optional