Senior Product Manager, Airline Datalink

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA ABOUT THE ROLE As a Senior Product Manager, you will lead the strategy, performance, and evolution of SITA for Aircraft Airline Datalink portfolio. This role has end-to-end business accountability for a portfolio of mature, mission-critical aircraft services. The Senior Product Manager will protect and grow the existing business while driving product modernisation and responding to changes in customer needs, technology, regulation and the aviation market. As a People Manager, the role also leads and develops a team of Product Managers, providing clear direction, priorities and accountability. WHAT YOU WILL DO Product strategy and ownership Define and communicate the vision, strategy and multi-year roadmap for Airlines Communications services. Act as Business Owner, accountable for product performance, customer value and business outcomes. Define investment priorities and make clear strategic choices to maximise product and business value Establish clear ownership, governance and performance measures. Represent the portfolio at industry events, customer engagements and internal leadership forums. Commercial and financial performance Own the budget and P&L, including revenue, margin, costs, investments and forecasts. Drive profitable growth, partnering with Marketing and Sales on go-to-market strategy, pricing and value propositions. Identify and validate new customer and market opportunities. Direct resources and investment towards the highest-value priorities, aligned with customer needs, market trends and business objectives. Work closely with Sales, Commercial and Finance to deliver agreed business outcomes. Roadmap and delivery Own an integrated roadmap across the products. Set priorities and drive roadmap execution, aligned across Product, Engineering, Operations and Commercial. Own portfolio planning and investment priorities, and proactively manage delivery, financial, operational and business risks Product and service development Drive product and service evolution, operational performance and service excellence through investment in products, platforms, data and tooling. Identify and drive opportunities to leverage AI, automation and data to enhance products, services and customer value. Ensure the resilience and service levels required for mission-critical aviation services. Market, customers and partnerships Maintain a strong understanding of airlines, aircraft connectivity, satellite communications, avionics, technology and regulatory developments. Drive business development through direct customer engagement and a strong understanding of customer and market needs. Build and develop strategic relationships and partnerships with aviation stakeholders, including airlines, OEMs, ANSPs and regulatory bodies. People leadership Lead and develop the team, setting clear direction, objectives, accountabilities and priorities. Coach the team on strategy, roadmaps, prioritisation, business cases and stakeholder management. Build team capabilities and drive consistent, high-quality Product Management practices. Embed AI into day-to-day ways of working to improve productivity, insight, decision-making and execution. Create an environment of ownership and accountability, enabling Product Managers to deliver business and customer outcomes. Qualifications WHO YOU ARE 7+ years experience in Product Management in complex B2B or mission-critical services. Experience owning product strategy, roadmaps, budgets, P&L and business cases. Strong aviation industry knowledge, ideally across aircraft services, connectivity, communications, avionics or airline technology. Good understanding of airline operations. Strong commercial judgement and ability to identify growth opportunities. Experience working across technical, operational and commercial teams and managing strategic partners. Strong communication and stakeholder management skills in English. We are looking for a leader who: Takes ownership and is accountable for results. Combines strategic thinking with strong commercial judgement. Makes clear priorities and trade-offs. Develops people and gives teams autonomy with accountability. Influences effectively across technical, operational, commercial and senior stakeholders. Can move comfortably between strategy and execution Additional requirements Ability to travel internationally, approximately 15%. Comfortable working across regions, time zones and multicultural teams. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999)