Senior Product Manager, Amazon Now
Key job responsibilities
- Define and own the product vision, strategy, and roadmap by working backward from customer needs, articulating clear problem statements, and aligning stakeholders across engineering, design, finance, and operations on priorities and trade-offs.
- Drive the full product lifecycle from ideation through launch and post-launch optimization, defining success criteria and key performance indicators, monitoring operational health, and iterating based on usage data and customer feedback.
- Collaborate across multiple functional areas to deliver for the customer, influencing without authority to build alignment among teams with different priorities and resolving competing demands through clear communication and sound judgment.
- Leverage data, customer research, and market analysis to inform product decisions, proactively seeking new insights from usage patterns, support tickets, and competitive trends to ensure the product stays aligned with evolving customer needs.
- Evaluate and integrate generative AI tools and emerging technologies where appropriate to accelerate development cycles, improve decision-making, and unlock new forms of innovation within your product area.