Senior Product Manager, Back Office (Lead to Contract)
Summary
Owns the end-to-end Lead-to-Contract process in Salesforce for a healthcare data platform, partnering with engineering and ops to streamline quoting, contracting, and compliance workflows.
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
What We’re Looking For
About the Team
The Platform Product team at Datavant is responsible for partnering with the Core Technology teams to build the technical foundations that accelerate our business. We obsess about creating leverage for our business operations and product development process; and achieve this by having a unique combination of: technical expertise, domain experience, and product-oriented thinking.
About the Role
We're hiring a Product Manager to own the Lead-to-Contract experience end-to-end — from lead capture and qualification through opportunity management, quoting, contract negotiation, and execution. Salesforce is the core system. You'll partner closely with Enterprise Engineering, MDM, RevOps, Finance, Legal, and Sales to understand where the process breaks today, define the target-state workflows, and ship solutions that actually change how people work. This is a hybrid strategy-and-delivery role: you'll do real discovery to understand the problem space, own the backlog and prioritization, and drive adoption of what gets built.
What You Will Do
- Understand the real Lead-to-Contract process: map how Sales, Deal Desk, RevOps, and Legal actually work today — including the workarounds, manual handoffs, and data quality gaps nobody talks about. Identify the highest-friction points and quantify their cost.
- Define target-state workflows and data model for your domain in Salesforce: Decide how leads, opportunities, quotes, and contracts should flow, what automation should exist, and where human judgment is needed.
- Shape upstream decisions that affect downstream domains: Lead-to-Contract decisions — such as Product Catalog structure, account hierarchies, and contract data — flow directly into Order-to-Cash and other back-office areas. You'll own these foundational choices and coordinate with peer Product Managers to ensure they work across the full lifecycle.
- Own the Lead-to-Contract backlog: prioritize by business impact — cycle time, quote accuracy, manual intervention rates, compliance risk — not stakeholder volume. Make tradeoff decisions and communicate them clearly.
- Partner with MDM to represent Lead-to-Contract needs when enterprise-wide entity definitions (Account, Contact, Product) are being established. MDM owns the canonical model; you own how those entities behave within your domain's workflows.
- Bridge contract lifecycle and CRM: ensure CLM templates, clause libraries, approvals, and contract metadata map cleanly into Salesforce and support downstream quoting, amendments, renewals, and obligations tracking.
- Ship with clear requirements and success metrics: write PRDs and acceptance criteria, partner with Enterprise Engineering on delivery, coordinate cutovers, and measure adoption, data completeness, cycle times, and exception rates.
- Drive adoption: phased rollouts, training, feedback loops, and iteration. Define auditability requirements (access controls, approval chains, logging) for your domain; Enterprise Engineering and IT implement.
- Own domain governance: intake and prioritization for Lead-to-Contract change requests, release coordination with Enterprise Engineering, and documentation of workflows and integration touchpoints.
- Enable and communicate: run release notes, process change announcements, and roadmap updates to Sales, RevOps, Legal, and Finance; surface risks early and remove blockers.
What You Need to Succeed
- 3-6 years in product management, program management, or business systems at a company with meaningful operational complexity, multiple business lines, post-M&A integration, or rapid scaling. We're looking for someone who has hands-on Salesforce implementation experience (whether as a solution architect, consultant, or business systems lead) and has grown into product thinking, understanding not just how to configure the platform, but how to decide what should be built and why.
- You know the platform and the business process. You've implemented Salesforce solutions and you've worked closely enough with Sales, Deal Desk, RevOps, or Legal to understand the business problems behind the requirements. You can assess what's native vs. custom, what's a lightweight configuration vs. a heavy lift, and where the platform's constraints should reshape the process without needing
- Stakeholder navigator: Sales wants speed, Legal wants control, Finance wants auditability, RevOps wants data consistency. You've been in rooms where those priorities conflict and you've helped the group reach a decision.
- Systems thinker: you can trace how a change to the quoting workflow affects downstream contracting, the handoff to Order-to-Cash, and financial reporting. You look for second-order effects and work with MDM to ensure your domain decisions align with enterprise-wide data standards.
- Change management mindset: you've driven adoption of business systems changes — not just shipped a configuration, but actually gotten people to change how they work. You understand that CRM transformation is a change management problem first and a technical problem second.
- Discovery-oriented: there's a difference between asking stakeholders what they want and understanding what they actually need. You dig beneath the surface — shadowing users, mapping real workflows, questioning assumptions.
- Clear communicator & writer: your PRDs, process diagrams, and release notes reduce ambiguity and drive alignment.
- Organized operator: you run tight backlogs and timelines; stakeholders trust you to land the release.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
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