Senior Product Manager

About BEM Systems

BEM Systems, An Aventia Company, delivers innovative SaaS, AI-enabled, GIS-integrated, and mobile solutions to Departments of Transportation (DOTs), transit agencies, and government organizations. Our flagship PAECETrak platform supports right-of-way, utilities, permitting, infrastructure management, and related business processes through secure, configurable cloud-based applications.

The Innovation, Technology & Solutions (ITS) Group serves as BEM's SaaS growth engine, focused on product innovation, customer success, recurring revenue growth, and expansion into new markets through scalable technology solutions and emerging AI capabilities.

Position Overview

We are seeking a hands-on Senior Product Manager to lead the vision, strategy, roadmap, and growth of the ITS product portfolio.

This role is responsible for defining product direction, identifying market opportunities, validating customer needs, prioritizing investments, and driving adoption across our SaaS platform. The successful candidate will serve as the voice of the customer while balancing business objectives, technical considerations, product standardization, regulatory requirements, and long-term scalability.

The Senior Product Manager will work closely with executive leadership, engineering, delivery, support, sales, and customers to help shape the next generation of PAECETrak products, including AI-enabled capabilities, GIS-integrated solutions, cloud services, and field applications.

Key Responsibilities

Product Strategy & Roadmap

• Own and maintain the product roadmap and actionable release plan.

• Prioritize features, AI and GIS capabilities, compliance needs, and technical debt based on customer value and business impact.

• Balance customer-specific requests with standardization, configurability, scalability, and platform goals.

• Communicate priorities, tradeoffs, investment recommendations, and expected outcomes to stakeholders.

Release & Backlog Leadership

• Lead release scope, milestones, dependencies, readiness, launch coordination, and post-release reviews.

• Maintain a disciplined, development-ready backlog in partnership with Engineering, QA, UX, Delivery, Support, Security, and Sales.

• Identify and resolve release risks, resource constraints, dependency conflicts, and scope changes.

• Measure release success through adoption, utilization, quality, customer satisfaction, and business impact.

Customer, Market & Adoption

• Lead customer discovery, validation sessions, roadmap reviews, advisory boards, and user groups.

• Translate customer feedback, regulations, market trends, and competitive intelligence into validated product opportunities.

• Represent the product in demonstrations, conferences, industry forums, and strategic client engagements.

• Partner with Business Analysts and Product Owners to translate approved priorities into requirements, workflows, user stories, and acceptance criteria.

• Monitor product adoption and utilization and support revenue growth, retention, and market expansion.

AI & Platform Innovation

• Define and prioritize AI-enabled and AI-native product capabilities.

• Advance GIS, Esri, cloud, mobile, field, automation, analytics, and emerging-technology opportunities.

• Partner with engineering teams to launch scalable capabilities aligned with customer and business needs.