Lightspeed Senior Product Manager
Posted Updated 18
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Description
Location
This is a hybrid role based out of our San Francisco, CA office or our New York, NY office. Our team works in-office time on Mondays, Wednesdays, and Fridays.
About the Role
We’re hiring a Senior Product Manager to help define and scale the next generation of AI-powered risk and fraud agents. You’ll own complex, high-impact product areas, work directly with engineering, data, and customers, and shape how autonomous systems make decisions in regulated financial environments.
If you’re excited by:
- Building AI products that operate at massive scale
- Turning messy, high-stakes workflows into autonomous systems
- Designing for trust, explainability, and real business impact
…this is the kind of problem—and company—you’ll want to help build.
What You'll Do
- Create and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.
- Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.
- Own execution of the roadmap - driving results while obsessing over details that delight users without letting “perfect” get in the way of progress.
- Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).
- Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.
- Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.
What You’ve Done
- 5+ years of experience in product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).
- Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.
- Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.
- Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.
- Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.
- Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.
- Bonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!
