Senior Product Manager

The core responsibilities for the job include the following:

Product vision and strategy:

• Define and articulate the vertical product vision aligned to CIMET's business goals and growth roadmap.
• Own the product lifecycle from ideation and research to launch and post-release optimisation.
• Translate strategy into a focused quarterly bets plan with clear targets.
• Identify opportunities to enhance engagement, conversion, lead quality, and retention, including through AI-driven personalisation, intelligent pre-filling, and LLM-powered recommendation surfaces.

Roadmap execution and agile delivery:

• Manage and refine the product backlog, balancing strategic priorities, technical debt, and customer needs.
• Partner with engineering to ensure crisp scope, acceptance criteria, rollout plans, and predictable delivery.
• Lead agile ceremonies as needed: planning, stand-ups, reviews, retrospectives.
• Ship iteratively; ensure every release has success metrics and guardrails.
• Define and own the AI feature backlog for your vertical: where LLM integration adds genuine value to the user journey, what the evaluation criteria are, and what fallback and failure handling looks like.

Metrics ownership and experimentation:

• Own weekly reporting of funnel performance and drivers: what moved, why, and what we do next.
• Establish a steady cadence of experimentation, A/B tests, rollouts, and UX improvements with measurable outcomes.
• Ensure measurement hygiene: instrumentation requirements are met and readouts happen on time.
• Define and track AI-specific product metrics: model-assisted conversion rate, AI feature adoption, recommendation acceptance rate, and LLM output quality signals.

Stakeholder management and communication:

• Act as the primary link between business leaders, tech teams, and external partners.
• Communicate roadmap, priorities, trade-offs, and performance insights to senior stakeholders.
• Partner across Australia, India, and the Philippines to maintain alignment on goals and delivery milestones.
• Serve as the voice of the customer and ensure user-centric solutions are embedded in every release.

Partner ecosystem collaboration:

• Work with partnerships/business owners to shape partner onboarding priorities and improve partner performance.
• Own product readiness and launch gating: data capture, routing behaviour, UX flows, monitoring.
• Drive partner feedback loops into the roadmap: acceptance/rejection reasons, SLA breakdowns, failure modes.

AI-enabled product development:

• Identify where LLM-powered features can meaningfully improve the consumer comparison journey: pre-filling eligibility data, surfacing contextual recommendations, simplifying complex offer comparisons, or reducing form friction.
• Write product requirements for AI features with the same rigour as any other feature: input/output definition, confidence thresholds, fallback behaviour, human-in-loop requirements, and success metrics.
• Collaborate with the AI and automation SPM and engineering to ship AI features that are production-grade: instrumented, monitored, and with defined rollback criteria.
• Stay current on how LLM integration is being applied in consumer FinTech, insurance, and comparison product UX - bring relevant patterns into your vertical proactively.

CIMET Senior Product Manager Vertical Products:

• Confidential - For Recruiter Use Only.
• Use AI tools actively in your own product practice: research synthesis, PRD drafting, experiment hypothesis generation, competitive analysis, and data interpretation.

Innovation and growth:

• Use data, market trends, and customer behaviour to uncover opportunities that increase adoption and monetisation.
• Partner with UX/UI and Marketing to launch improvements that boost customer experience and conversion.
• Benchmark performance against competitors and continuously evolve CIMET's comparison experience.

Quality and continuous improvement:

• Ensure UAT readiness and validate outcomes before broad release.
• Monitor metrics: engagement; NPS, where applicable; conversion; and lead quality.
• Collaborate with QA and DevOps to ensure stable, scalable releases and fast incident recovery.
• Maintain a feedback loop that translates insights into actionable roadmap items.