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Senior Product Manager

Summary

Own the product vision and roadmap for fraud detection in post-purchase e-commerce, driving A/B tests and cross-functional execution to reduce losses and improve customer trust.

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview

• Own the product vision, strategy, roadmap and KPIs for the specific area of Fraud Detection and Management within the post purchase experience domain
• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
• Define new projects with clear goals and timelines achieved through multi-party
communication and detailed project management processes
• Inspire the team with the product vision and work cross-functionally to bring the product to life
• Own and drive improvements including running A/B tests and impact analysis of the features you ship

Qualifications
• 10+ years of product management experience, with a track record of developing and executing a compelling product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
Demonstrated ability to work with cross-functional teams and manage multiple projects
• Bias for action and willingness to get your hands dirty to get the job done
• Sound business judgment and proven ability to effectively communicate and influence others
• Superior verbal and written communications skills
• Bachelor's degree in Engineering, Statistics or equivalent experience

Preferred
• Prior product management experience in in fraud detection and management
• eCommerce experience

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Coupang Corporation or its affiliates and subsidiaries* (collectively referred to as “Coupang”) does not collect or use any personal information other than the types of information specified in this Consent. Such information is collected and used as per the applicable law including the extant Digital Personal Data and Protection Act, 2023. (“Data Protection Act”) Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
  • 1. What is your nationality? choose one
  • 2. Do you require a visa to legally work in India? choose one
  • 1. (Required) By submitting your resume, you consent to the required collection and use, required provision, and consignment as set forth in our Privacy Policy(https://privacy.coupang.com/en/land/jobs/).  choose one
  • 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
  • 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fitment for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. choose one
  • 4. (Optional) Coupang affiliate or subsidiary company* will send recruitment notifications through the agreed modes of communication, such as phone, email, and SMS using the contact information obtained with your consent. choose one
  • 5. (Optional) I consent to reference checks on me within the following scope: Additional reference checks can be done on applicants who applied for a job at Coupang and passed on-site interviews, and Coupang arranges means to conduct reference checks. choose one
  • 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group; choose one
  • - Name of Relative(s): optional
  • - Relationship: optional
  • - Working Org/Team: optional
  • [For more information] choose one
  • [Document Policy] choose one

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