Senior Product Manager, CX & AI Tooling
Summary
Own the product strategy for AI-powered customer-experience tools that help Coinbase’s CX specialists resolve issues quickly and empathetically.
Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. The Enterprise Applications & Architecture (EAA) team at Coinbase builds and operates the internal platforms and business systems that power Coinbase at scale. Within EAA, the CX Tooling product team owns the tools, workflows, and AI-powered systems that enable Coinbase's CX specialists to resolve customer issues quickly, accurately, and with empathy. As a Senior Product Manager, you'll own product strategy …