Senior Product Manager
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Summary
Senior Product Manager at DAZN, the live sports streaming company, based in London. You own an outcome area of the fan experience — finding opportunities, defining requirements with Engineering and Design, and using data, A/B tests and AI tools to prove impact — while mentoring other PMs and connecting local customer needs to DAZN's global product strategy.
Why DAZN?
DAZN brings live sport to millions of fans around the world the biggest leagues in football, boxing, motorsport, NFL, hundreds of competitions, every week. Our Product team plays a central role in deciding what we build, why, and in what order from a fan's first visit, through signing up and paying, to watching on match day and staying connected to their sport in between.
We're making DAZN the Home of Sports. A product that works flawlessly and gets to know each fan better every time they use it. We're doing it fast, and you'll help shape it for millions of people.
The role
As a Senior Product Manager you'll own a significant part of the DAZN experience and the outcomes that come with it. You'll be given a goal a customer pain point, a commercial target, a KPI to move and you'll find the opportunities and decide which ones matter. From there you'll work with Engineering and Design to build the solution, launch it, and use data to show whether it worked.
You'll work quickly and with a bias for action, alongside Engineering, Design and Commercial teams, bringing local customer needs together with DAZN's global product strategy. You'll also be a senior voice in the product team mentoring other PMs, setting the standard for how we work, and helping build the culture we want. You'll report to the lead of one of our outcome-led verticals.
- Owning an outcome, not just a feature: the discovery, definition and delivery of a wider area of the product, and the KPIs that tell us whether it's working.
- Identifying opportunities before anyone asks from data, customer research, commercial conversations and what's happening in the market and building the case for the ones worth doing.
- Turning goals into clear problems, and problems into requirements, prototypes and success measures your engineers and designers can act on.
- Using data, experiments, A/B tests and customer feedback to decide what to build and to prove what it delivered.
- Understanding the commercial side of your decisions subscribers, revenue, cost and explaining the trade-offs plainly to leadership.
- Keeping the whole customer journey in view, not just your area. A change in one place shows up somewhere else, and the fan only sees one DAZN.
- Working daily with Engineering, Design, Analytics, Marketing, Commercial, Legal, Customer Service and Operations, and representing the customer in those conversations.
- Building AI and personalisation into the product you own recommendations, content, journeys where it makes the experience better for the fan.
- Using AI in how you do the job, and showing other PMs how: prototyping before you write a ticket, analysing data, drafting specs and updates, testing assumptions faster. This is expected of every PM here, not a specialist AI role.
- Around 5 years in product management, ideally in streaming, consumer technology, media or e-commerce at scale.
- A track record of owning an area of a product and the outcomes behind it, not just delivering features.
- Experience finding and shaping opportunities yourself you don't need a problem handed to you.
- Comfortable with analytics, A/B testing and customer research you can find your own answers in the data.
- Already using AI tools day to day to prototype, analyse, write and test ideas and able to show us examples.
- Structured thinking and good judgement about priorities when everything looks important..
- Able to build working relationships quickly you'll work with a range of engineering and design teams, and getting the best out of each one is part of the job.
- Customer-focused and commercially minded, with the appetite to take ownership and help others do the same.
- Interest in sport helps, but caring about the customer matters more.
Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.