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Senior Product Manager, Flex

Open 25d

You'll take ownership of key parts of the Flex card roadmap, from onboarding conversion to activation, engagement, and retention. You'll turn member insights and performance data into features that scale, working closely with Engineering, Design, Credit, Underwriting, Legal, and Operations to improve access, drive usage, and build a card members genuinely keep top-of-wallet. You'll lead your squad through discovery, delivery, and in-market optimization, ensuring fast execution without losing sight of long-term impact. You'll drive core metrics like offer-to-activation conversion, card usage, repayment behavior, and member retention, and translate goals into clear, prioritized backlogs in partnership with product, research, design, engineering, and data teams. You'll use qualitative research and quantitative data to surface the highest-impact opportunities across the member funnel, and you'll explore how Flex card evolves as a multi-product experience alongside ExtraCash and Dave Banking.

Responsibilities

  • Lead Flex card features from discovery through launch and iteration, spanning onboarding, activation, spend, repayment, and member communication
  • Lead your squad through discovery, delivery, and in-market optimization ensuring fast execution without losing sight of long-term impact
  • Drive core metrics including offer-to-activation conversion, card usage, repayment behavior, and member retention
  • Translate goals into clear, prioritized backlogs in partnership with product, research, design, engineering, and data teams
  • Use qualitative research and quantitative data to surface the highest-impact opportunities across the member funnel
  • Explore and validate how Flex card evolves as a multi-product experience alongside ExtraCash and Dave Banking

Requirements

  • 5+ years of product management experience including 2+ years in fintech, lending, cards, or related consumer financial products
  • Proven track record of improving growth, conversion, and retention in consumer products
  • Proven ability to manage a complex product surface area with many stakeholders, using strong product judgment to balance user experience, risk, and business outcomes
  • Experience working closely with senior leaders to propose, refine, and ship new initiatives
  • Strong analytical and problem-solving skills, comfortable using data to inform decisions (SQL and/or tools like Looker, Mode, Tableau, or similar)
  • Proven ability to use AI tools as a force multiplier for speed, quality, and impact
  • Familiarity with BNPL, installment lending, or open-loop card products (bonus)
  • Experience with cashflow-based underwriting or alternative credit models (bonus)
  • Familiarity with consumer credit regulations (bonus)

Benefits

  • Home office stipend
  • Premium Medical, Dental, and Vision Insurance plans
  • Generous paid parental and caregiver leave
  • 401(k) savings plan with matching contributions
  • Financial advisor and financial wellness support
  • Flexible PTO and generous company holidays, including Juneteenth and Winter Break
  • All-company in-person events once or twice a year and virtual events throughout the year
  • Flexible hours and virtual-first work culture
  • Equity

See also

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