Senior Product Manager
Posted Updated
Summary
Senior Product Manager at Nava PBC, a consultancy helping US government agencies modernize digital services. Day to day you set product vision and roadmaps, scope features, and work with cross-functional teams and government partners to ship user-centered public services. Fully remote within listed US states.
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Please note: the level of the role will be determined by Nava leadership based on experience and skillset.
Position summary
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Senior Product Manager to drive our vision forward.
You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions.
You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract.
You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people.
You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally.
What you'll do
- Define the vision, goals, and measures of success for the products and services you manage
- Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
- Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
- Work closely with cross-functional teams to develop and ship projects
- Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
- Collaborate with the project management team to prioritize roadmaps and inbound units of work
- Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
- Understand and communicate the needs of end users and population segments we serve and government partners we work with
- Measure product progress toward business goals or user needs and translate data insights into action
- Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward
Required skills
- At least 10 years of experience as a Product Manager of a cross-functional team
- Bachelor's degree or equivalent experience
- Experience running and/or shipping consumer web applications
- Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors
- Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator
- Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
- Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
- Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective
- Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations
- An adaptive, empathetic, collaborative, and positive mindset
Compensation
$98,000—$153,000 USD
Other requirements
All roles at Nava require the following:
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Stay in touch
Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request any form of reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
Equal Employment Opportunity
Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.
Skills
As published by greenhouse · 23 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (8)
- Preferred First Name optional
- LinkedIn Profile:
- Current Company Name
- Current or Most recent Job title
- How did you hear about us? (Previous or Current Employee, LinkedIn, Conference, Job board, etc) optional
- Were you referred to Nava? If so, please provide their name below. optional
- What is your targeted salary compensation based on this posting?
- What city will you be working from?
Pick from a list (14)
- Are you legally authorized to work in the United States?
- Will you now, or in the future, require any type of sponsorship for employment Visa Status (e.g., H-1B)?
- What is your highest level of education completed?
- Do you live in one of our approved remote work states? Alabama, Arizona, California, Colorado, Connecticut, Delaware, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
- What state will you be working in?
- Please note: This role requires you to work from the contiguous United States.
- In the last 5 years, how many have you lived in the Continental United States? (Must be at least 3 out of the last 5 years)
- What past or current government experience? optional
- Do you have experience leading multiple teams as a Product Manager?
- Have you previously been employed by the U.S. Federal government (including as a civilian, military service member, contractor, or in any other official capacity)? optional
- If you answered “Yes”, please note that you will be required to provide a post Employment Government Ethics opinion letter prior to hire. If you have the letter, please attach to your application. optional
- Do you have any active non-competes or restrictive covenants that may hinder us from hiring you? optional
- Are you currently subject to any federal or regulatory cooling-off periods that would restrict your ability to engage in this role? optional
- Some of Nava’s projects may require an “On Call” rotation. Are you comfortable participating in an on-call rotation if required by the needs of the project? (Please note: a “No” answer will not disqualify you from consideration.) optional
Written answers (1)
- If the above answer is “yes”, could you provide details on the duration and scope of any such restrictions? optional