Senior Product Manager

You'll drive exciting features for Access Management, a key product solution focused on the future of Identity and Access Management, helping shape how people and AI Agents securely access resources. You'll report to the Group Product Manager for Access Management, contribute to and implement product strategy, lead execution activities, create product requirements, coordinate backlogs, and own the roadmap. You'll partner closely with sales and engineering, acting as the voice of the customer, and provide insight on use cases to the field. You'll also have the opportunity to leverage AI to accelerate delivery and improve effectiveness across the product lifecycle in this high-impact role building the next generation of access management capabilities.

Responsibilities

• Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature delivery
• Influence and implement the Access management product strategy for Ping Advanced Identity Cloud and Ping Access management
• Leverage AI tools to improve efficiency and effectiveness across product management workflows
• Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements
• Provide detailed input into the product planning process and priority of features for engineering
• Develop technical requirements and collaborate with engineering, design, marketing, and sales
• Perform market analysis identifying industry trends, strategic needs, and competitive pressures
• Become a subject matter expert on Access Management and the PingAM product

Requirements

• Experience in cloud computing in a product management or engineering role
• Knowledge of identity and access management, authorization and identity use cases, standards and technology
• Ability to champion customers and shape roadmap to meet customer requirements and market expectation
• Proven ability to define product strategy and translate it into a roadmap balancing customer needs, market opportunity, and technical investment
• Proven ability to lead high-priority customer escalations and align engineering, support, and GTM stakeholders
• Deep knowledge of modern access management including authentication, authorization, SSO, federation, policy enforcement, and risk-based access controls
• Credibility engaging customers, analysts, executives, and technical practitioners
• Ability to gather and prioritize market data to maintain a product roadmap
• Ability to synthesize technical information into crisp recommendations and present to varied audiences
• Strong project/program management leadership including scope, schedule, budget, quality, communications
• Ability to create effective relationships and influence internally and externally at all organizational levels
• Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
• Global volunteering and community initiatives