Senior Product Manager, R2L Operations and Optimization Team (ROOT)
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Description
Are you excited about shaping the delivery experience for one of Amazon's fastest fulfillment programs? The R2L Operations and Optimization team is looking for a Senior Product Manager to drive product strategy for our Sub-Same Day (SSD) delivery network. You will own the product development lifecycle for technology solutions that power faster-than-same-day delivery across North America — defining product vision, collaborating with engineering and science teams to turn complex requirements into customer-facing products, and guiding development from conception through launch. This is a high-visibility role where you will work through ambiguity, make decisions with limited data, and use your data analytics skills to shape multi-year roadmaps that directly improve the delivery experience.
Key job responsibilities
- Own the product strategy and roadmap for SSD delivery technology solutions, aligning customer needs, business requirements, and operational constraints to drive delivery experience improvements
- Define product requirements through customer research, data analysis, and cross-functional stakeholder collaboration, making sound trade-off decisions when data is incomplete
- Drive product development in close partnership with science and engineering teams, covering feature prioritization, acceptance criteria, and launch readiness
- Build metrics frameworks to measure product success, find the highest-leverage input metrics, and use data to guide iteration and roadmap priorities
- Work across engineering, design, operations, and business teams to deliver complex products within the SSD delivery network while keeping stakeholders aligned
A day in the life
You will start many mornings reviewing operational metrics and delivery partner feedback to spot emerging opportunities or issues. From there, you may jump into working sessions with engineering and science partners to refine product requirements, followed by alignment discussions with operations, design, and business teams. Much of your work is proactive and roadmap-driven, requiring you to balance long-term planning with near-term delivery decisions in an environment where clarity often needs to be created rather than inherited.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The R2L Operations and Optimization team builds technology products that power Amazon's Sub-Same Day delivery experience. Our mission is to improve delivery speed and the overall delivery experience through scalable, data-informed product solutions. We work in a collaborative environment where product managers partner closely with engineers, scientists, and operations teams to solve complex logistics challenges. This role offers a clear path to grow into broader product leadership, with the scope and visibility to own multi-year roadmaps and take on increasing responsibility over time.
Key job responsibilities
- Own the product strategy and roadmap for SSD delivery technology solutions, aligning customer needs, business requirements, and operational constraints to drive delivery experience improvements
- Define product requirements through customer research, data analysis, and cross-functional stakeholder collaboration, making sound trade-off decisions when data is incomplete
- Drive product development in close partnership with science and engineering teams, covering feature prioritization, acceptance criteria, and launch readiness
- Build metrics frameworks to measure product success, find the highest-leverage input metrics, and use data to guide iteration and roadmap priorities
- Work across engineering, design, operations, and business teams to deliver complex products within the SSD delivery network while keeping stakeholders aligned
A day in the life
You will start many mornings reviewing operational metrics and delivery partner feedback to spot emerging opportunities or issues. From there, you may jump into working sessions with engineering and science partners to refine product requirements, followed by alignment discussions with operations, design, and business teams. Much of your work is proactive and roadmap-driven, requiring you to balance long-term planning with near-term delivery decisions in an environment where clarity often needs to be created rather than inherited.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The R2L Operations and Optimization team builds technology products that power Amazon's Sub-Same Day delivery experience. Our mission is to improve delivery speed and the overall delivery experience through scalable, data-informed product solutions. We work in a collaborative environment where product managers partner closely with engineers, scientists, and operations teams to solve complex logistics challenges. This role offers a clear path to grow into broader product leadership, with the scope and visibility to own multi-year roadmaps and take on increasing responsibility over time.
