Senior Product Manager, Rx eCommerce (m/f/d)
About your tasks:
- Own the end-to-end digital prescription journey, continuously improving experiences from prescription capture and health insurance card scanning through checkout and order confirmation.
- Drive product strategy and experimentation by leveraging customer insights, analytics and A/B testing to improve conversion, customer satisfaction and sustainable business growth.
- Shape the future of digital healthcare by identifying opportunities to apply AI, personalisation and intelligent recommendation capabilities that enhance customer value and increase basket growth.
- Partner closely with Engineering, UX, Pharmacy, Legal, Commercial and Data teams to deliver scalable, compliant and customer-centric product solutions.
- Define product success through measurable outcomes, translating business goals and customer feedback into an impactful product roadmap focused on conversion, Rx order growth and customer experience.
About you:
- You bring 7+ years of Product Management experience delivering customer-facing digital products within eCommerce, marketplaces or consumer technology, with a proven commercial impact.
- You thrive in complex, regulated environments and enjoy balancing outstanding customer experiences with compliance and business objectives.
- You have strong experience with product analytics, experimentation, A/B testing and conversion optimisation, and enjoy making decisions based on data rather than assumptions.
- You are excited by the potential of AI-powered product development, with practical experience using tools such as ChatGPT, Codex or similar technologies to accelerate discovery, prototyping and delivery. Experience within healthcare, pharmacy or other regulated industries is a plus.
About your benefits:
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
- Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
- Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
- Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
- Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
- Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time. Click here to learn more.