Senior Product Test Engineer

POSITION SUMMARY:

This role will be for a Quality Assurance Tester within Video Software . The role will primarily be focused on manual testing of software on client video and audio hardware devices, primarily .

Executes quality assurance and test processes for portions of end-user applications, systems software, and firmware running on hardware, local, networked, and Internet-based platforms.

Analyzes design and determines test and integration activities required based on specific objectives and established project guidelines.

Executes and contributes to portions of testing plans, protocols, and documentation for assigned portion of application.

Participates as a member of project team of other software quality assurance engineers and internal and outsourced development partners to develop reliable and cost-effective testing and quality assurance solutions for assigned software portion.

Sets up test environment and troubleshoots hardware, software, and network issues to ensure completion of test plans.

Documents test results using appropriate test tools (JIRA, QMetry, Confluence, etc.)

Collaborates and communicates with internal and outsourced development partners regarding software applications design status, project progress, and issue resolution.

Qualifications:

4+ years’ experience in QA testing (hardware and software, networks, etc.) preferred.

Must have a strong competency in MS Office programs including Outlook, Word, Excel, Power Point, MS Teams, etc.

Detail-oriented individual who is comfortable working within a team and can also work independently with little direction.

Experience with software quality assurance tools and processes.

Software and hardware testing methodology, including execution of test plans, debugging, and testing scripts and tools.

Strong analytical and problem-solving skills.

Windows PC setup (software and hardware) experience.

Experience with tools such as JIRA, QMetry, Confluence, etc.

Experience with Microsoft Teams Rooms or Zoom Room a plus.

Good written and verbal communication skills; fluent level of English proficiency.