Senior Production Support Engineer

We are seeking a Senior Production Support Engineer to join our dynamic team in Andhra Pradesh. The ideal candidate will have a strong background in managing and supporting production environments, with a focus on automation and efficiency. This role is critical in ensuring the stability and performance of our systems, and you will be responsible for troubleshooting issues, implementing solutions, and optimizing processes. Key Responsibilities: - Provide production support for Windows Server and SQL Server environments, ensuring high availability and performance. - Utilize PowerShell scripting to automate routine tasks and improve operational efficiency. - Collaborate with development teams to integrate REST APIs and enhance system functionalities. - Monitor system performance and troubleshoot issues proactively to minimize downtime. - Document processes and create knowledge base articles to facilitate knowledge sharing within the team. - Participate in on-call support rotation and respond to incidents as needed. Required Skills: - Proficiency in PowerShell scripting and automation techniques. - Strong experience with Windows Server and SQL Server management. - Familiarity with REST APIs and their integration into production systems. - Excellent problem-solving skills and the ability to work under pressure. - Strong communication skills and the ability to work collaboratively in a team environment. If you are passionate about production support and have the skills to drive automation and efficiency, we encourage you to apply for this exciting opportunity. Join us in delivering high-quality support and solutions to our clients.