Senior Program Director - Southwest

GENERAL FUNCTIONS:

The Senior Program Director is responsible for the planning, development, supervision, and oversight of all Before and After School Care (Y BASE), camp, preschool, and 4K programs. The Senior Program Director will oversee the development and implementation of educational curriculum and activities. This position manages director level staff within the branch which includes hiring, training, supervision, and development to ensure that participation in licensed programming occurs in a fun, healthy and safe environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Oversee the development, implementation and promotion of high-quality before and after school care, preschool and 4K programming during the school year and camp and summer learning adventures programming during the summer months.
2. Supervise and develop staff in accordance with Y policies, mission, and applicable laws. Responsibilities include interviewing, hiring, training, planning and assigning work, evaluating performance, and addressing and resolving issues.
3. Create and maintain positive relationships with school leadership, community organizations, members, participants, and staff.
4. Ensures records of staff certifications are current and complete.
5. Work in cooperation with leadership and YMCA guidelines to establish and expand new programming and activities.
6. Implement an evaluation procedure for programs and staff to help ensure desired program outcomes are consistently achieved.
7. Promptly respond to member and participant needs and manage complaints in a courteous, patient manner using active listening and problem-solving techniques.
8. Accurately maintain participant records and other documentation in accordance with department requirements. Compile program statistics, while monitoring and evaluating the effectiveness of and participation in programs areas.
9. Ensure that programs follow safety protocol as established by the YMCA Association and branch guidelines. Monitor daily operations to adhere to all state, local and YMCA health and safety regulations.
10. Role model strong fiscal stewardship through the development and monitoring of the approved annual budget with recommended adjustments.
11. Uphold the core values of the Y when working with people within the Y facilities and community.
12. Participate and recruit staff, members, vendors and program participants in financial development efforts such as the Annual Community Support Campaign.
13. Participate in cabinet work as directed.
14. Perform other duties as assigned.