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Coupang Internal

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Senior Program Management Specialist- Lastmile Management

Open 63d posting dated last week

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Program Management Specialist- Lastmile Management

What you will do?

  • Lead the execution and coordination of capacity planning models for last mile logistics, ensuring alignment with operational goals.
  • Own the daily and monthly manpower and asset planning processes, and collaborate with operations teams to ensure timely and effective execution.
  • Analyze driver performance and cost models to identify productivity gaps and optimize route/area-level efficiency.
  • Drive the implementation and continuous improvement of workforce planning tools to enhance forecasting accuracy and operational agility.

Essential Qualifications:

  • 5+ years of relevant experience in logistics last mile and middle mile.
  • Proven experience in data processing and analysis to build models that support business decisions.
  • Strong communication skills across various contexts.
  • Strong analytical mindset and data-driven approach.
  • Proficiency in MS Office, Advanced Excel, Google Sheet, Tableau and SQL/Python.

Preferred Qualifications:

  • Degree in Business, Logistics, Supply Chain, or Industrial Engineering.
  • Experience in planning and project management.

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • 1. (Optional) Recordings of the interview process and transcriptions of interview audio may be collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records, viii) to assess suitability for internal transfer/conversion opportunities, which may involve sharing your personal data with affiliated entities within the Coupang group. Collected personal information is retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. For details on how your personal data is handled, please refer to the Privacy Notice (https://coupa.ng/ckJm4X). choose one

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