Senior Program Manager - After Sales Logistics Systems
About MBRDI
Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.
Job Summary\:
We are looking for an experienced and results-driven Team Leader – Aftersales Logistics Systems to lead a team of engineers responsible for developing, maintaining, and optimizing logistics processes and systems within the After-Sales domain. The role involves overseeing complex, cross-functional, and international projects while ensuring alignment across various markets.
The ideal candidate will bring strong leadership and project management skills, a solid understanding of automotive after-sales systems and processes, and a passion for driving innovation and continuous improvement. The position requires effective stakeholder management, coordination of testing and enhancement activities, and strategic resource planning to meet evolving business needs.
Key Responsibilities
· Lead a team of aftersales engineers in developing and maintaining Logistics processes and systems
· Facilitate large group meetings to build consensus and advance projects.
· Oversee project management, including tools, reporting, methodologies, and best practices.
· Manage team resources\: assess project suitability, monitor performance, conduct appraisals, provide feedback, and mentor for development.
· Develop and track project plans, and prepare presentations and reports using MS Office tools.
· Drive innovation and develop competencies to support new and existing business needs.
· Manage and coordinate test activities for all logistics systems, including gathering, documenting, and prioritizing enhancement requests from stakeholders.
· Align and clarify changes related to new system introductions across various markets.
Required Skills and Experience
· Proven leadership in managing technical teams, including competence development and scaling.
· Strong project management skills, with experience handling complex, international projects across multiple domains.
· In-depth knowledge of automotive after-sales systems and processes.
· Commitment to continuous process improvement and delivering high-quality project outcomes.
· German language proficiency and product development experience are advantageous.