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Esper

Open 52d

Senior Program Manager

Posted Updated 14 views
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What You'll Be Doing

  • Direct cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large-scale technology initiatives.
  • Develop and execute program roadmaps aligned with strategic business goals to ensure on-time delivery of mission-critical projects.
  • Manage the end-to-end program lifecycle—from planning and requirements gathering to risk management, execution, and post-launch reviews.
  • Collaborate with executives to prioritize initiatives, resolve escalations, and maintain transparency through clear communication and reporting.
  • Scale Agile program management frameworks to improve delivery predictability and cross-team collaboration.
  • Mentor engineers and product managers, fostering a culture of accountability and continuous improvement.
  • Define and track OKRs and KPIs to measure success and align with broader business objectives.
  • Work with technical leads to evaluate architecture decisions, resolve blockers, and ensure tight alignment between technical and business goals.
  • Use AI tools to improve velocity while maintaining quality and security.

What You'll Own

  • End-to-end delivery of concurrent cross-functional programs spanning engineering, product, QA, and operations
  • Program roadmaps tied to business outcomes — not just delivery milestones
  • Escalation management with executive stakeholders; you surface problems before they become crises
  • Agile/SAFe framework implementation across teams — improving sprint predictability and reducing delivery variance
  • OKR and KPI definition for programs you own; you're accountable for the numbers, not just reporting them
  • Risk identification, mitigation planning, and post-launch retrospectives


Requirements (non-negotiable):

  • 8+ years total experience, with at least 4 years in technical program or project management
  • Prior software engineering background — minimum 2 years writing or reviewing code; you need to earn credibility with engineering leads
  • Demonstrated experience running programs across geographically distributed teams
  • Comfort operating in ambiguity — you create structure, you don't wait for it
  • Strong executive stakeholder communication; you've presented to C-suite and held your ground
  • AI-Native Operations: Proven experience or strong familiarity using AI-augmented project management platforms and advanced prompt engineering to streamline program documentation, risk registers, and executive reporting.

Strong preference:

  • Experience in a SaaS product company, ideally in device management, IoT, or developer tools
  • Familiarity with Android ecosystem — you don't need to be an Android engineer, but you should know enough to ask the right questions
  • SAFe, PMP, or equivalent certification
  • Experience managing vendor or partner relationships

Skills

What Senior Project Management jobs ask for — and how much of it you have →
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See also

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