Senior Program Manager

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves\: What is our impact on the world?

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Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

The Senior Transportation Program Manager is responsible for overseeing, coordinating, and directing the work of a multi-disciplinary team assigned to support the delivery of one or multiple complex transportation infrastructure program(s). In that role, the Senior Program Manager is the team’s primary point of contact with the client, responsible for the team’s compliance with contract requirements and for meeting client expectations. Furthermore, the Senior Program Manager serves as a trusted advisor to the client’s leadership team, providing thought leadership, counseling the client on delivery strategies, processes and tools, and offering recommendations on the program governance and the management of the program team. The Senior Program Manager leads by focusing on the best interests of our clients and by embracing HDR’s purpose – we do things right to make great things possible. A Senior Program Manager may act as a Deputy Program Manager on larger programs under the direction of a Principal Program Manager.

This position will support program management activities nationally, with a focus on clients located in Ohio, Pennsylvania, West Virginia & Delaware.

Primary Responsibilities

• Assume leadership responsibilities for managing multidisciplinary infrastructure programs with a high degree of technical complexity and non-technical intricacies.
• Advise clients on the technical, regulatory, financial, and community facets of infrastructure programs, which are all critical to program success. Leverage lessons learned from other programs and industry best management practices to address each client’s specific needs. the specific needs of each client.
• Plan, direct and monitor all aspects of program execution. This may involve overseeing a broad range of disciplines including, but not limited to\:
  • capital planning, change management, commissioning/asset onboarding, communications,
  • construction management, cost control/estimating, document management, environmental planning/compliance,
  • engineering, equity, financial support, organizational strengthening, permitting, planning/design management, program governance, procurement, project management, quality management, real estate, regulatory support, risk management, scheduling, strategic planning, sustainability, and resiliency.
• Anticipate and identify potential issues and risks that may impact program implementation, and assist the client with problem-solving, issues resolution, risk mitigation, and timely decision-making. Provide strategic advice and thought leadership. Deploy the required resources to address various program challenges and unanticipated events.
• Develop and implement various plans (program management, startup plans, and work plans), business processes, and tools to drive efficiencies, emphasize accountability, bring team alignment, and promote transparency.
• Direct the services provided by multiple program teams or a single large program team comprised of HDR and subconsultants staff. Promote alignment within the team through effective and regular communications. Secure the resources required to deliver services specified in the contract scope with a focus on contract compliance. Monitor team performance and establish a robust QA/QC program to meet client expectations.
• Monitor the program’s financial performance against pre-established financial metrics and make adjustments as necessary to meet earnings and profitability targets, and control losses.
• Contribute to the growth of HDR’s program management services by (1) building a long-term trusted advisory relationship with clients; (2) looking for opportunities to expand our services to address the needs of existing clients; (3) supporting the pursuit of new program contract opportunities; (4) mentoring and training staff working on programs; and (5) supporting practice-wide initiatives.

Preferred Qualifications

• Master’s degree in Engineering, Construction Management, Sciences, Planning, Business Administration, or a closely related field.
• Experience leading the consultant or owner program management team of at least one transportation infrastructure program(s) with a capital value of $500 million.
• Knowledgeable of other alternative delivery/contract models, such as public-private partnership (P3), design-build-finance-operate-maintain (DBFOM), and engineering procurement construction (EPC).
• Willingness to travel as needed to support program management assignments.

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