Senior Program Manager (PeopleSoft)
Summary
Leads a PeopleSoft HCM team for a DC government client, overseeing Core HR, Payroll, and Time & Labor systems while managing staff, stakeholders, and delivery standards.
Job Title: Senior Program Manager
Work Arrangement: Hybrid
Location: Washington, DC (20003)
Employment Type: Contract
Engagement Type: W2 or 1099 only. No Corp-to-Corp (C2C).
Position Summary
Dhaka Technologies Limited Company is hiring a Senior Program Manager for a DC Government client. The Senior Program Manager will lead and manage the client's PeopleSoft HCM resource team, including the UX/UI Lead, the Payroll Functional SME, and the Time and Labor Functional SME, overseeing delivery, staff performance, and stakeholder coordination.
The agency maintains a multi-disciplinary team of PeopleSoft HCM specialists supporting the District's Core HR, Payroll, and Time and Labor systems, and related digital modernization initiatives. The agency requires an experienced Senior Program Manager to lead this team, uphold consistent delivery standards across engagements, and serve as the primary point of coordination and escalation between agency leadership, DCHR, and the PeopleSoft resource team.
Key Duties
- Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team, including the UX/UI Lead, Payroll Functional SME, Time and Labor Functional SME, and other assigned PeopleSoft staff.
- Serve as the primary escalation point between agency leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues.
- Coordinate cross-functional work across PeopleSoft HCM modules, including Core HR, Payroll for North America, Time and Labor, and Benefits Administration, to align priorities and maintain consistent delivery standards.
- Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort.
- Track team performance against SLAs and KPIs and drive continuous improvement of PeopleSoft support and delivery processes.
- Facilitate regular status reporting to agency stakeholders on program health, risks, and milestones across all PeopleSoft engagements.
- Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects.
- Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with account management.
Requirements
Minimum Qualifications
- Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience.
- Sixteen or more years of IT program and project management experience, including managing multi-person technical teams.
- Demonstrated experience managing PeopleSoft HCM engagements or teams covering Core HR, Payroll, and Time and Labor.
- Strong track record leading projects in compliance with established standards and procedures.
- Experience managing government or public-sector IT programs. DC government experience is preferred.
- Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources.
- PMP certification preferred.
- Excellent written and verbal communication skills, with experience delivering executive-level status reporting.
Required and Desired Skills Matrix
- Business analysis experience. Required, 16 years.
- Software Development Lifecycle experience. Required, 16 years.
- Requirements gathering and documentation. Required, 16 years.
- Microsoft Office and PowerPoint experience. Required, 16 years.
- Bachelor's degree in IT or a related field, or equivalent experience. Required.
- PeopleSoft HCM program and team leadership, including managing functional and technical resources. Required, 16 years.
- PeopleSoft HCM oversight-level knowledge covering Core HR, Payroll for North America, and Time and Labor. Required, 16 years.
- Staff management and performance oversight. Required, 10 years.
- Government IT program management in a public-sector environment. Required, 10 years.
- Requirements analysis and functional design oversight. Required, 16 years.
- Stakeholder and executive status reporting. Required, 10 years.
- UX/UI project oversight on PeopleSoft-based systems. Desired.
- PMP or equivalent program or project management certification. Required.
How to Apply
Interested candidates who meet the qualifications should send their resume to talent@dhakatech.us.