Senior Program Manager

Salary: RM 9,500 – RM 12,000 per month

Responsibilities

• Customer and plant commit against demand.

• Customer Scorecard management such as On-Time Delivery, Costing, Quality, etc

• Quotation responsibilities such as managing new and periodic re-pricing.

• Regular weekly review of metrics and deliverables. (Expected Outcome: Meet Key Business Indicators - Revenue Commit, Load versus Commit Gap, OTD, E&O, AR, ECO, and RMA. )

• Leads the Customer Focus Team.

• Profit and Loss Management.

• Periodic visits and hosting Customers (QBRs, New project start-ups, Business Transfers)

• Facilitates and monitors progress on all New project/ product start-ups

• Customer point of contact and escalation

• Any other duties assigned by Program Manager

Requirements

• Candidate must possess at least a Bachelor's Degree in Business Administration, Marketing, Engineering or equivalent.

• At least 8 year(s) of working experience as program manager, customer service and planning manager.

• Work experience in an electronics manufacturing environment will be an advantage

• Experienced user of MS Office programs: MS Excel, MS Word, and MS Presentation.

• Ability to work under pressure and criticism.

• Self-motivated nature and able to work independently with minimum supervision.

• Must be a team player, highly motivated and committed with strong interpersonal.