Senior Program Manager, SG Global Store
Posted Updated
Want to shape how millions of customers discover and buy products from around the world? Amazon Global Store Singapore is redefining cross-border commerce, and as a Senior Program Manager you will own the selection and pricing strategy that determines what customers see, what they pay, and how they convert across a catalogue of over 80 million products. This is a rare opportunity to operate as the primary strategist connecting international selection with local customer needs in a market where the playbook is still being written. You will define program objectives, build new frameworks, set success metrics, and drive results across multiple international arcs — all while partnering with teams spanning on-site marketing, delivery experience, finance, and cost to serve. If you are a self-starter who thrives in ambiguity, loves experimentation, and wants your work to influence how Global Store operates worldwide, this role is for you.
Key job responsibilities
- Own end-to-end selection and pricing strategy across multiple international origin arcs, defining objectives, success criteria, and quarterly roadmaps that ladder to organizational growth targets.
- Analyze customer interaction data and program metrics to identify conversion opportunities, track progress, and communicate clear outcomes to senior leadership through well-structured narratives.
- Partner with on-site marketing, delivery experience, finance, science, logistics, and cost-to-serve teams to align on priorities, make informed trade-offs, and keep cross-functional initiatives on track.
- Invent new mechanisms and frameworks for a first-of-its-kind marketplace model — defining how selection quality, pricing competitiveness, and discoverability are measured and improved.
- Advocate for Singapore customer needs in Cross Border decisions, ensuring products from each source market are relevant, competitively priced, and discoverable for local shoppers.
A day in the life
You might start the day reviewing conversion and pricing dashboards, then jump into a working session with science and logistics partners to evaluate landed-cost scenarios across currency pairs. After lunch you could be drafting a narrative for a director review, refining your arc-specific selection roadmap, or running an experiment to test a new discoverability hypothesis. You will regularly move between strategic planning and hands-on problem-solving, serving as the connective thread between international supply and what Singapore customers actually want.
About the team
Global Store Singapore sits in a unique position worldwide — it serves as the test bed for how Global Store can operate as a standalone channel, and the strategies built here will inform the playbook for future markets. The team works across the full customer experience, partnering closely with on-site marketing, delivery experience, finance, marketing, and cost-to-serve functions. We value experimentation, creative thinking, and a willingness to challenge the status quo. If you want to build something new in an inclusive, collaborative environment where your ideas have outsized impact, this is the place.
Key job responsibilities
- Own end-to-end selection and pricing strategy across multiple international origin arcs, defining objectives, success criteria, and quarterly roadmaps that ladder to organizational growth targets.
- Analyze customer interaction data and program metrics to identify conversion opportunities, track progress, and communicate clear outcomes to senior leadership through well-structured narratives.
- Partner with on-site marketing, delivery experience, finance, science, logistics, and cost-to-serve teams to align on priorities, make informed trade-offs, and keep cross-functional initiatives on track.
- Invent new mechanisms and frameworks for a first-of-its-kind marketplace model — defining how selection quality, pricing competitiveness, and discoverability are measured and improved.
- Advocate for Singapore customer needs in Cross Border decisions, ensuring products from each source market are relevant, competitively priced, and discoverable for local shoppers.
A day in the life
You might start the day reviewing conversion and pricing dashboards, then jump into a working session with science and logistics partners to evaluate landed-cost scenarios across currency pairs. After lunch you could be drafting a narrative for a director review, refining your arc-specific selection roadmap, or running an experiment to test a new discoverability hypothesis. You will regularly move between strategic planning and hands-on problem-solving, serving as the connective thread between international supply and what Singapore customers actually want.
About the team
Global Store Singapore sits in a unique position worldwide — it serves as the test bed for how Global Store can operate as a standalone channel, and the strategies built here will inform the playbook for future markets. The team works across the full customer experience, partnering closely with on-site marketing, delivery experience, finance, marketing, and cost-to-serve functions. We value experimentation, creative thinking, and a willingness to challenge the status quo. If you want to build something new in an inclusive, collaborative environment where your ideas have outsized impact, this is the place.