Senior Project Lead

Open 5d

Senior Project Lead Responsibilities:

Project Management
- Act as both functional lead and project manager
- Take full ownership of projects from beginning to end following the iMMERSIVE ‘way of working’
- Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
- Own backlog and ensure customer project requirements are correctly documented
- Coordinate with project teams (functional and technical) to ensure client needs are satisfied
- Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
Presenting – Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
Solution design – Own and lead designs, working with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions
Training – Lead training workshops
Relationship management – Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
Mentoring – Help grow future talent by coaching and providing development opportunities
Growth – Support pre-sales activities in scoping and understanding future opportunities
Process improvement – Identify possible improvements to our Customer Success strategies and implement them internally
Travel – A willingness to travel as and when required

Senior Project Lead Technical Skills:

Minimum: Salesforce Certified Admin 201 and one other
5+ years project management experience end to end, with strong organisation skills
Degree educated or strong experience with Salesforce implementation environment
Project management knowledge:
- Agile project methodology experience
- The ability to define user stories and scope projects
Functionality knowledge:
- Understanding of CPQ principles
- Understanding of Salesforce solution architecture principles and best practices
- Experience with 3rd party delivery partners and AppExchange vendors is a plus e.g. Conga, Apptus, etc.

Nice to have

Senior Project Lead Business Skills:

Communication – excellent communication skill and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It’s important that you are confident and clear in your messaging both written and verbal
Teamwork/Collaboration – team orientated with a ‘can do’ attitude, and experience supporting less experienced members
Presentation Skills – excellent ability to share product expertise and business knowledge to audiences of all levels
Problem Solving – excellent ability to anticipate problems and identify solutions
Adaptable – excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary
Organisation – Highly organised and proactive with the ability to multitask and prioritise effectively
Strong analytical skills – strong ability to collect and analyse information

See also