Senior Project Manager (ERP)
Summary
Leads large Microsoft Dynamics 365 ERP implementations, managing scope, budget and teams to deliver finance, supply-chain and operations transformations for enterprise clients.
- Hold end-to-end accountability for the successful delivery of large, complex or multiple concurrent ERP implementation and transformation projects.
- Ensure delivery commitments, customer outcomes, business benefits and commercial
- Lead recovery activities for challenged ERP projects and drive corrective actions where required.
- Take ownership of delivery performance across assigned customer engagements.
- Ensure ERP projects are delivered to agreed scope, budget, timeline and quality standards.
- Oversee project phases including discovery, design, configuration, testing, data migration, training and go-live.
Delivery Leadership
- Manage programmes or groups of interrelated ERP and business application projects where required.
- Identify and manage cross-functional dependencies across finance, operations, supply chain, sales, customer service and technical workstreams.
- Direct consultants, solution architects, business analysts, developers and customer project teams in the successful execution of project plans.
- Act as a senior escalation point for significant project risks, issues and delivery challenges.
- Lead project governance, steering committee meetings and executive stakeholder reviews.
- Drive successful adoption of project management methodologies, governance frameworks and PMO standards.
Client & Stakeholder Management
- Build trusted relationships with senior customer stakeholders, including Finance Directors, CFOs, Operations Managers, Heads of IT and Programme Sponsors.
- Develop a clear understanding of customer business objectives, operational processes and expected outcomes.
- Facilitate workshops and strategic discussions regarding business transformation and process improvement.
- Manage stakeholder engagement throughout the project lifecycle to ensure alignment and adoption.
- Represent Codec professionally across all customer engagements.
Commercial & Contractual Accountability
- Maintain oversight of project budgets, forecasts, resource utilisation and delivery profitability.
- Validate project estimates, scope assumptions and delivery forecasts.
- Ensure delivery remains aligned with contractual commitments and agreed Statements of Work.
- Manage complex change requests, scope variations and associated commercial implications.
- Support pre-sales, project estimation and proposal activities where required.
Governance & Assurance
- Ensure consistent application of governance standards across ERP projects.
- Maintain oversight of RAID logs, project plans, testing activities, resource forecasts and reporting.
- Ensure compliance with PMO controls, methodologies and quality gates.
- Drive effective risk management throughout implementation, migration and go-live phases.
- Ensure accurate and transparent reporting of project health, budget and delivery performance.
- Oversee user acceptance testing (UAT), cutover planning and post-go-live support activities.
Essential
- 5+ years' experience delivering ERP implementation and business transformation projects.
- Prince2 Practitioner, PMP or equivalent Project Management qualification.
- Proven experience delivering Microsoft Dynamics 365 Business Central, Dynamics 365 Finance & Operations or other enterprise ERP platforms.
- Experience working within large enterprise or mid-market organisations delivering business application programmes.
- Demonstrated experience delivering projects to agreed scope, budget and schedule.
- Experience managing full ERP project lifecycles, including requirements gathering, design, testing, training, data migration and go-live.
- Experience managing cross-functional project teams comprising consultants, architects, developers and customer stakeholders.
- Strong understanding of business processes including Finance, Procurement, Supply Chain, Operations and Customer Service.
- Proficient in Microsoft Project and project planning tools.
- Experience operating within Agile, Waterfall and Hybrid project delivery methodologies.
Desirable
- Experience delivering Microsoft Dynamics 365 Customer Engagement (CRM) solutions.
- Experience with Power Platform, Power BI, Power Automate and Microsoft Fabric.
- Experience managing ERP data migration and integration projects.
- Experience within a Microsoft Partner or Professional Services organisation.
- Familiarity with Projector PSA or other Professional Services Automation tools.
- Microsoft Dynamics 365 certifications are advantageous.
Required Skills
- Strong ERP implementation and business transformation project delivery experience.
- Excellent understanding of Microsoft Dynamics 365 Business Central and ERP delivery methodologies.
- Strong business process mapping and stakeholder engagement capabilities.
- Excellent planning, organisation and prioritisation skills.
- Experience managing multiple concurrent ERP projects and programmes.
- Strong risk, issue and dependency management skills.
- Exceptional customer relationship and stakeholder management capabilities.
- Excellent written, verbal and presentation skills.
- Commercially focused with strong financial and budget management experience.
- Results-driven with a proactive and solution-oriented approach.
