Senior Project Manager

Brief Description

The Senior Project Manager is responsible for
managing implementation and service for Digital Transformation projects, will
work with clients and employees to plan and execute projects on schedule and
within budget

Tasks

§Plan and implement projects at
various customer work sites including the activities of staff and
subcontractors

§Managing the delivery of various IT
large-scale complex technology projects

§Providing direction and guidance to
the cross-functional project team for setting tactical strategies based on
solid experience in the full lifecycle of the project

§Primary customer contact for the
duration of each project. May commission, resolve specification issues, handle
correspondence, provide periodic updates, ensure customer satisfaction, and
negotiate/coordinate with staff as appropriate

§Proactively provide customers with
product and services information and project updates

§Translate customer needs /
requirements into detailed project plans while driving internal execution to
meet project targets

§Manage a network of resources
(including contractors) in support of project execution

§Identify opportunities to expand the
project in ways that bring value to our customer and satisfy our profitability
requirements

§Take part in the writing of reports
that describe the results of a project

§Participate in the development of
proposals for projects

§Manage the project budget and
timeline and ensure the resources are available to complete the project within
budget and on time in order to meet customer obligations

§Ensure that delivered products and
services achieve highest quality and performance levels

§Negotiate change orders with the
customers

§Professionally represent the company
during all customer communications

§Lead a varied staff that will
include employees, customers, partner companies, or subcontractors

Competencies

§Expertise

oLeading
the technical aspects of the project on a strategic level, working on national
projects, leading teams in different locations and with a multitude of skill
sets

oManaging
mega healthcare programs and projects

oUnderstanding
healthcare workflow and processes

oInstructs
others on how to thoroughly analyze data and present findings and
recommendations in a way that is easy and simple for key stakeholders to make
decisions; links analysis to overall business objectives and strategies

oCan
instruct others on processes and procedures. Advises the customer on most
favorable outcome, anticipates potential issues to proactively circumvent
issues. Adapts to exceptions and develops new procedures and workarounds for
others to use

oResolves
issues pertaining to scope, schedule and budget, or drive change management. Defines
quality requirements

oModifies
processes to simplify

oDemonstrates
ability to diagnose and solve intermediate to advanced issues

oCan
isolate highly complex scenarios down to actionable items and drive solutions
across disparate functions

oEmbraces
uncertainty, isolates root causes and implement corrective actions to evolve
long term organizational best practices

oCoaches
others on troubleshooting and problem-solving techniques. Serves as expert to
solve highly critical escalated issues.

§Business Acumen

oCoaches/mentors
others on best practices for project delivery and execution

oActs
as advisor to others in the area of customer satisfaction; focuses on tangible
and intangible benefits to ensure customer awareness and satisfaction

§Leadership

oProactively
identifies and removes project obstacles or barriers on behalf of the team.
Navigates accountability in a matrixed organization

oCommunicates
and demonstrates a shared sense of purpose

oLearns
from failure

oEstablishes
& communicates team members' roles in relation to their function and data

oShares
knowledge, power and credit, establishing trust, credibility, and goodwill.
Coordinates role responsibilities with that of others to achieve mutual goals

oEncourages
groups to work together to efficiently resolve problems

oProactively
coaches and/or mentor’s others to improve their contribution to the team

oFosters
relationship building between team members and those outside the team

oDevelops
project plans for multiple initiatives and/or large projects, including outcome
definitions, timeline, staffing and resource models, risk mitigation,
communication plans, status reporting, and issues management

oEffectively
communicates to multiple levels of internal and external stakeholders. Leads
large project teams, interacting effectively in a matrixed environment

oAble
to foresee issues and proactively manage scope, schedule, and budget to meet or
exceed project commitments. Defines and implements appropriate corrective
action plans

oCreates
referenceable solution deployments

oCourage
to share point-of-view and facilitate tough conversations. Ability to pick up
on subtle cues that could add risk to projects or initiatives. Ability to
proactively cultivate and

oIdentify
non-obvious solutions to problems through an astute understanding of
stakeholder roles and dynamics. Provides critical feedback into product and
commercial teams to advance roadmap or relationship

§Personal Attributes

oDemonstrates
a passion for work and for continual learning

oPersistently
seeks to accomplish challenges and approaches difficult situations with
optimism

oIdentifies
new opportunities by creating bonds of trust with customers

oCreates
a team environment where people are motivated, share more, are highly engaged,
and ultimately perform better

oInfluences
and energizes others toward the common vision and goal. Maintains excitement
for a process and drives to new directions of meeting the goal in the face of unfavorable
odds and setbacks

oAchieves
and maintains direct involvement in customer discussions about expected
business outcomes and benefits from the solution

oRemains
actively engaged until the customer realizes what the expected business
benefits from the solution are and the necessary investment to achieve them

oIdentifies
next steps and how to string together near-term successes that can be the
foundation for future engagements and an expanded business

Qualifications

§Project Management experience in the
Healthcare Digital industry PMI Certification

§Bachelor's degree from an ac