Senior Project Manager - IT

SUMMARY

Responsible for developing and maintaining information technology strategies as they relate to Agency Management Systems and other technologies and providing mentorship and training to team members. This role is the main connection point between information technology and Alliant end users for onboarding, data migration, testing of new front office technologies, and user efficiencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead and manage the planning and onboarding of business application data migration for newly acquired organizations and front office staff into Alliant standard information technology systems.

Conduct group meetings and coordinate training with personnel for multiple ongoing projects. Provide mentorship and training to Project Managers.

Work with the IT team to move systems into a legacy status, and assist with application termination.

Convert newly acquired organization data from legacy systems into Alliant systems.

Evaluate external and internal challenges and provide action plans and follow-up to ensure positive relationships and adoption of application/business system.

Develop and promote user groups across the organization consisting of external and internal end users.

Provide strategic planning recommendations for technology, and proactively identify changes in vendor business systems and Alliant business operations.

Develop and maintain appropriate communication mechanisms to disseminate information related to outages, upgrades, policy, or other changes to end users.

Conduct regular security reviews and provide audit and usage information to IT and related business units.

Provide demonstration and assist in technical troubleshooting from an end user perspective.

Work closely with business and IT teams to ensure information technology processes are supported through implementation.

Attend industry and technology appropriate user groups and conferences.

Other duties as assigned.

QUALIFICATIONS
EDUCATION / EXPERIENCE

Bachelor's Degree in Business or equivalent combination of education and experience

Five (5) or more years of related work experience

SKILLS

Proficient in Microsoft Office products

Excellent verbal, written, and presentation skills

Excellent leadership, problem solving, and time management skills

Good planning, organizational, and prioritization skills

Excellent customer services skills, including telephone and listening skills

Ability to work within a team and foster teamwork

Ability to interface with internal and external executives

Ability to clearly understand business processes in order to communicate them to information technology resources