Senior Project Manager / Leader – Audio-Visual & I&IT Infrastructure

• Plan, coordinate, and control all phases of multiple concurrent AV and I&IT projects.
  
• Develop project charters, project kickoff materials, master project plans, schedules, budgets, work breakdown structures, and resource plans.
  
• Define project objectives, scope, deliverables, milestones, dependencies, acceptance criteria, and governance arrangements.
  
• Establish procurement plans covering software, hardware, IP circuits, bandwidth, and related infrastructure.
  
• Develop project risk assessments, mitigation strategies, communication plans, mobilization plans, and implementation requirements.
  
• Coordinate project activities across business areas, technical specialists, external service providers, contractors, and other stakeholders.
  
• Monitor project progress and proactively resolve issues affecting scope, schedule, cost, quality, and delivery.
  

• Lead projects involving audio-visual systems, videoconferencing technologies, video-over-IP, VoIP, mobile, voice, data, radio, and telecommunications infrastructure.
  
• Provide technical guidance on AV hardware and software, enterprise communications platforms, and integrated I&IT solutions.
  
• Coordinate facility scope-of-work validation, functional design reviews, GUI design approvals, and finalization of functional design drawings.
  
• Ensure appropriate technical standards, infrastructure requirements, system architecture, and operational considerations are incorporated into project deliverables.
  
• Coordinate on-site system installations and validate the completion of facility and construction work.
  
• Procure, receive, inspect, and validate equipment to confirm compliance with project specifications and client requirements.
  
• Apply best practices for AV, communications, and IT deployment, including security, availability, interoperability, and operational readiness.
  

• Develop test plans based on defined business and technical use cases.
  
• Coordinate quality assurance testing, system testing, functionality testing, and issue resolution.
  
• Validate that implemented systems meet approved functional, technical, and operational requirements.
  
• Manage commissioning activities, client handover, acceptance procedures, and formal client sign-off.
  
• Ensure vendors provide complete as-built documentation and project closeout packages, including system architecture files (SAF), equipment inventories, photographs, programs, manuals, and as-built shop drawings.
  
• Prepare internal closeout documentation, including financial reports, site profiles, and journals.
  
• Conduct lessons-learned sessions and participate in service review meetings to support continuous improvement.
  

• Identify, assess, document, monitor, and mitigate project risks and issues.
  
• Recommend mitigation measures and escalate significant issues to project sponsors and senior management when decisions are required.
  
• Assess the impact of requested changes and revise approved work plans, schedules, resource allocations, and budgets accordingly.
  
• Apply change management principles and techniques to facilitate business process changes and address organizational and human factors.
  
• Develop and implement business and user adoption plans, including training materials, user manuals, GUI-related guidance, and stakeholder readiness activities.
  
• Evaluate technical, operational, security, and delivery issues and coordinate appropriate corrective actions.
  

• Lead and coordinate project teams, I&IT specialists, vendors, external service providers, contractors, and local trades.
  
• Establish priorities, allocate resources, monitor performance, and maintain accountability for project deliverables.
  
• Build and sustain effective relationships with clients, business partners, technical teams, and senior stakeholders.
  
• Facilitate project kickoff meetings, status reviews, stakeholder consultations, decision-making sessions, and service reviews.
  
• Communicate project objectives, risks, dependencies, progress, and recommendations clearly to technical and non-technical audiences.
  
• Resolve conflicts, negotiate solutions, and maintain collaboration and focus across multidisciplinary teams.
  

• Develop and manage project budgets, cost estimates, financial forecasts, and resource plans.
  
• Monitor expenditures and financial performance to maintain fiscal accountability and budget compliance.
  
• Coordinate I&IT procurement activities to acquire and negotiate goods and services.
  
• Establish procurement plans for software, hardware, IP circuits, bandwidth, and associated technical infrastructure.
  
• Administer contractual agreements and coordinate vendor deliverables to ensure compliance with contractual obligations.
  
• Validate vendor recommendations, technical proposals, costs, and implementation approaches against client requirements and applicable standards.
  

• Provide specialized project management and technical advice to client groups.
  
• Determine client requirements and evaluate alternative solutions to identify the best fit for business and operational needs.
  
• Prepare presentations, proposals, business cases, tenders, and recommendations to support senior-level decision-making.
  
• Support the development of business cases and submissions to Treasury Board and the Management Board of Cabinet.
  
• Prepare project reports, communicate risks and benefits, and recommend appropriate courses of action.
  
• Develop procedures, resolve stakeholder concerns, and support business planning and business improvement initiatives.
  

Requirements

1. Audio-Visual and Videoconferencing Experience: At least 5 years of experience working with audio-visual and videoconferencing technologies.
   
2. Project Management Experience: At least 5 years of project management experience, as specified in the supplier must-haves. The detailed evaluation criteria also identify 10 years of project management experience; candidates with 10 or more years should be prioritized to satisfy the full stated requirement.
   
3. AV, Communications and IT Deployment: Demonstrated knowledge of best practices for deploying audio-visual systems, communications technologies, and IT infrastructure.
   
4. End-to-End Project Delivery: Experience planning and managing all phases of concurrent projects, including initiation, planning, procurement, design, implementation, testing, commissioning, handover, and closure.
   
5. Technical Project Management: Experience delivering medium-to-large-scale, technically complex I&IT projects involving enterprise technologies and integrated infrastructure solutions.
   
6. Project Planning and Documentation: Demonstrated experience developing project charters, master project plans, work breakdown structures, schedules, risk assessments, communication plans, mobilization plans, test plans, and business/user adoption plans.
   
7. Risk, Issue and Change Management: Experience identifying and mitigating project risks, resolving issues, assessing change impacts, escalating decisions, and implementing approved changes.
   
8. AV System Implementation: Experience coordinating equipment procurement and validation, facility scope-of-work reviews, design approvals, on-site installation, quality assurance, system/functionality testing, commissioning, and client sign-off.
   
9. Leadership and Team Management: Demonstrated ability to lead project staff, technical specialists, vendors, contractors, and multidisciplinary teams while managing priorities and resources.
   
10. Budget and Financial Management: Experience developing cost estimates, managing project budgets, forecasting expenditures, and maintaining financial controls.
    
11. Procurement and Contract Administration: Knowledge and experience acquiring and negotiating goods and services, establishing procurement plans, and administering contractual agreements.
    
12. Stakeholder and Client Management: Demonstrated interpersonal, consultation, negotiation, conflict-resolution, and relationship-management skills.
    
13. Communication and Reporting: Strong written and verbal communication skills, including preparing presentations, proposals, business cases, procedures, project reports, and recommendations for senior decision-makers.
    
14. Technical Knowledge: Knowledge of enterprise I&IT technologies, AV and videoconferencing systems, telecommunications infrastructure, voice/data/video, VoIP, radio, software platforms, cloud technologies, system architecture, technical standards, and infrastructure requirements.
    
15. Security and Availability: Knowledge of IT security requirements and best practices for implementing high-availability solutions involving sensitive and confidential hosted environments.
    
16. Change Management and User Adoption: Experience applying change management principles and coordinating training, user manuals, and other adoption activities.
    
17. Resource and Operations Management: Knowledge of resource allocation, operations management, financial management, technical implementation standards, and vendor performance validation.
    
18. Microsoft Office and Project Tools: Working knowledge of Microsoft Word, Excel, Outlook, and Microsoft Project.
    
19. Public Sector Experience: The evaluation criteria specify 5 years of experience in public sector environments.
    
20. Security Clearance: Ability to meet the client’s CRJMC security clearance requirements.
    
21. Onsite Availability: Must be able to work onsite at 21 College Street, Toronto, five days per week.
    

• Previous experience supporting the Ontario Public Service (OPS) or the Justice Sector.
  
• Experience delivering AV and videoconferencing projects in government, enterprise, or other complex institutional environments.
  
• Experience with multi-ministry and multi-year initiatives.
  
• Experience coordinating facility construction activities and integrating AV systems with building telecommunications infrastructure.
  
• Experience preparing Treasury Board or Management Board of Cabinet submissions.
  
• Experience working with external vendors, local trades, and complex procurement arrangements.
  

• Project charter and project kickoff.
  
• Master project plan, work breakdown schedule, and resource plan.
  
• Procurement plan covering software, hardware, IP circuits, and bandwidth.
  
• Risk assessment, mitigation plan, and communication plan.
  
• Validated facility scope of work and mobilization plan.
  
• Test plan based on business and technical use cases.
  
• Business/user adoption plan, including training, user manuals, and GUI-related materials.
  
• Facility/construction completion validation.
  
• Equipment procurement, receipt, inspection, and validation.
  
• GUI design review and approval.
  
• Finalized functional design drawings.
  
• On-site system installation and implementation oversight.
  
• Quality assurance, system, and functionality testing.
  
• Commissioning, client handover, and formal client sign-off.
  
• Vendor as-built and closeout package, including SAF, inventory, photographs, programs, manuals, and as-built shop drawings.
  
• Lessons-learned sessions and service review participation.
  
• Internal closeout package, including financial report, site profile, and journals.
  

• Extensive experience managing concurrent, technically complex I&IT projects across all phases.
  
• Knowledge of enterprise I&IT, AV, videoconferencing, and converged communications solutions.
  
• Strong risk and issue management, including collaboration with senior executives.
  
• Change management expertise and the ability to drive organizational transformation.
  
• Effective prioritization, resource allocation, and delivery management.
  
• Experience managing technical teams, vendors, and local trades to deliver within scope, schedule, and budget.
  

• Advanced technical knowledge of AV and videoconferencing hardware and software.
  
• Ability to guide technical teams through infrastructure deployment and implementation.
  
• Experience managing project budgets, cost estimates, forecasts, and financial controls.
  
• Procurement, negotiation, goods and services acquisition, and contract administration experience.
  

• Strong interpersonal, negotiation, consultation, and collaboration capabilities.
  
• Ability to align stakeholders and build effective client relationships and high-performing teams.
  
• Experience developing and delivering presentations, proposals, and business cases.
  
• Ability to influence decision-making and secure stakeholder buy-in.
  

• Five years of public sector experience, as specified in the evaluation criteria.
  

• Requisition: RQ11747 – Senior Project Manager / Leader.
  
• Submission deadline: October 21, 2026, at 4:00 PM.
  
• Maximum submissions: Three candidates.
  
• Work arrangement: Mandatory onsite attendance, five days per week in Toronto.
  
• Security: CRJMC clearance requirement.
  
• Candidates should clearly demonstrate their AV and videoconferencing experience, project management tenure, technical project delivery experience, procurement and financial management capabilities, and public sector background in their resumes.