Senior Project Manager/Leader
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Summary
Senior Project Manager/Leader for Ontario Public Service I&IT initiatives, 100% onsite in Toronto on a contract ending March 2027. Leads large, multi-year, multi-million-dollar public-sector IT projects end to end — scope, budget, stakeholders, deployments, QA, and procurement — using Agile/Scrum, ITIL, MS Project/Visio, Jira, and Oracle Siebel CRM.
Client: Government Services Integration Cluster
Ministry: Ministry of Public and Business Service Delivery and Procurement
Location: Toronto, Ontario – 100% Onsite, 5 Days/Week
Contract: September 21, 2026 – March 31, 2027
Extension: Up to 1 additional term
Openings: 1
Security Clearance: No clearance required
Position Overview
The Government Services Integration Cluster is seeking a Senior Project Manager/Leader to provide project management leadership for large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives.
The successful candidate will be responsible for planning, directing, coordinating, and delivering enterprise-level projects while ensuring that project deliverables meet business requirements within established scope, schedule, budget, quality, and resource constraints.
This role requires a senior project management professional with strong experience working across business and I&IT teams, managing multi-year and multi-million-dollar initiatives, coordinating stakeholders and technical teams, and delivering technology solutions within a public-sector environment.
Key Responsibilities
- Provide senior-level project management and leadership for large-scale, complex, high-profile, and high-risk OPS I&IT initiatives.
- Lead projects across the full project lifecycle, from initiation and planning through implementation, deployment, transition, and closure.
- Manage project scope, schedule, budget, resources, risks, issues, changes, dependencies, and deliverables.
- Manage and coordinate stakeholders across business and I&IT teams.
- Lead multi-year, multi-million-dollar projects and ensure effective financial and resource management.
- Validate financial forecasts and cost assumptions and provide ongoing reconciliation of project resources and expenditures.
- Define, formulate, and validate business and technical requirements, business problems, business objectives, product visions, goals, and expected outcomes.
- Assign resources and maintain project backlogs, in-progress tasks, and completed deliverables using project and collaboration tools.
- Collaborate with business, IT, legal, policy, communications, and privacy teams.
- Plan and coordinate business, operational, and information technology deliverables required for successful initiative delivery.
- Lead and coordinate technology deployment and rollout activities.
- Coordinate end-to-end electronic solution delivery, including underlying technologies, processes, environments, and dependencies.
- Lead and facilitate QA activities and processes.
- Lead, facilitate, and initiate large-scale technology infrastructure procurements.
- Prepare and maintain project documentation, business cases, privacy documentation, financial documentation, communications documentation, and IT documentation.
- Support Requests for Service, Requests for Information, Privacy Impact Assessments, Threat Impact Assessments, and related project documentation.
- Apply appropriate software development methodologies, including Agile/Scrum and scalable Minimum Viable Product (MVP) approaches.
- Apply public-sector ITIL processes, including incident management, release management, problem management, and support models.
Requirements
Mandatory Qualifications
1. Project Management – Mandatory
- 10+ years of integrated enterprise project management experience across business and I&IT teams.
- Demonstrated experience managing multi-year, multi-million-dollar budget projects.
- Demonstrated experience managing:
- Stakeholders
- Risks
- Changes
- Issues
- Time/schedules
- Scope
- Resources
- Experience using Microsoft Office and project-management tools, including:
- Microsoft Visio
- Microsoft Project
- PowerPoint
- Word
- Microsoft Teams
- Other tools supporting project management, collaboration, and development of processes and plans.
- Experience managing project lifecycles, including resource assignment and maintaining project backlogs and in-progress/completed tasks using collaboration/project-management tools such as:
- Jira
- Trello
- Microsoft Project
- Kanban
- Workamajig
- Similar tools
- Experience validating financial forecasts and cost assumptions and performing ongoing reconciliation of resources and project expenditures.
- Experience formulating and determining:
- Business requirements
- Technical requirements
- Business problems
- Business objectives
- Product visions
- Goals
- Outcomes
- Demonstrated ability to direct, collaborate with, and provide information to policy, IT, legal, communications, and privacy teams.
2. Technical, Deployment & Project Integration – Mandatory
- Experience utilizing, managing, and understanding software development methodologies, including Agile/Scrum and scalable Minimum Viable Products (MVPs).
- Experience with IT project management involving Oracle Siebel CRM.
- Experience with I&IT technology site deployment and rollout.
- Experience leading, facilitating, and initiating large-scale technology infrastructure procurements.
- Experience defining, planning, orchestrating, and delivering initiatives involving:
- Business deliverables
- Operational deliverables
- Information technology deliverables
- Experience with the underlying technologies and processes required to deliver an end-to-end electronic solution.
- Technical knowledge of Oracle and related deployment environments sufficient to coordinate and lead technical activities.
- Experience leading QA activities and processes.
3. Documentation – Mandatory
Experience creating and managing documentation such as:
- Business cases
- Privacy Impact Assessments (PIAs)
- Threat Impact Assessments
- Financial documentation
- Communication documentation
- IT documentation
- Requests for Service (RFS)
- Requests for Information (RFI)
4. Public Sector / ITIL – Mandatory
- Experience with Public Sector ITIL processes, including:
- Incident management
- Release management
- Problem management
- Support models
- Related IT service-management processes
Nice-to-Have Qualifications
- Experience with Ontario Public Service (OPS) business processes.
- Knowledge of OPS gating procedures.
- Knowledge of OPS project management requirements and business rules.
- Knowledge of government network and desktop infrastructure procurement, implementation, and support models.
Ideal Candidate Profile
The ideal candidate will be a highly experienced enterprise IT Project Manager/Leader who has successfully delivered complex, high-risk technology initiatives involving significant budgets, multiple stakeholder groups, technical teams, and enterprise deployments.
Candidates should be able to demonstrate strong hands-on experience in Agile/Scrum delivery, enterprise project governance, financial management, technology deployment, QA leadership, Oracle/Siebel environments, ITIL processes, and public-sector IT project delivery.
Key Screening Requirements
Candidates should clearly demonstrate the following in their resume:
- 10+ years of integrated enterprise project management across business and I&IT teams.
- Multi-year, multi-million-dollar project management experience.
- Strong stakeholder, risk, issue, change, scope, schedule, and resource management.
- Strong Microsoft Project, Visio, PowerPoint, Word, and Teams experience.
- Agile/Scrum and scalable MVP experience – Mandatory.
- Public-sector ITIL experience – Mandatory.
- Oracle Siebel CRM project-management experience.
- Technology deployment/site rollout experience.
- Large-scale technology infrastructure procurement experience.
- Oracle and deployment-environment knowledge.
- QA leadership experience.
- Experience producing PIAs, Threat Impact Assessments, business cases, financial, communication, and IT documentation.
- Experience working with business, IT, legal, policy, communications, and privacy stakeholders.
- Ontario Public Service/OPS experience is an advantage.
