Senior Project Manager, Market Research (Remote) 🇮🇳 | North America Timezone
ABOUT POTLOC
The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.
With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.
Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.
Our team is dedicated to being the best end-to-end service provider for our clients globally.
To do this, we have offices in North America and Europe!
We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty & adaptability.
YOUR MISSION
Potloc is looking for a highly organized and self-driven Project Manager to join our growing team in India, working remotely.
You will be responsible for managing end-to-end research projects, ensuring client satisfaction, and promoting our services and products.
You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.
YOUR RESPONSIBILITIES:
- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficiency
- Contribute to process and product improvements by suggesting new features and workflows
We currently have no openings for EMEA timezones, so please apply only if you're able to work NA hours.
REQUIRED SKILLS
- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
WHAT’S IN IT FOR YOU
- 📈 A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success
- 💸 A competitive salary package, including stock options to allow you to share in our success
- 📊 A structured career path, with performance evaluations to support your development
- 🏖 25 days of paid holiday (including public holidays)
- 📅 Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
- 🏥 A comprehensive health coverage plan, for you and your family, to ensure your well-being every day
RECRUITMENT PROCESS
- Exchange with a member of our Talent team (30 min)
- Interview with the hiring manager (45 mn)
- Technical test (1h)
- Team fit (30 mn)
- Job offer 🙌
As published by lever · 9 questions · 4 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Pick from a list (5)
- Do you have at least 7 years of experience in market research?
- Do you have experience in creating and/or optimizing questionnaires?
- What is your English level?
- Are you comfortable working North American business hours — roughly 6:30 PM to 3:30 AM your local time?
- In which Indian city (or area) are you currently based?
Written answers (4)
- Please describe your experience and explain how it is relevant to the role you applied for, particularly your experience in client relations.
- What motivated you to apply for this position?
- Do you have any commitments or notice periods to fulfill with your current employer?
- What are your salary expectations for this role? (gross annual salary)