Senior Project Manager, Performance
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Summary
Senior Project Manager, Performance at Partners for HOME leads performance monitoring and reporting for HUD and PfH-funded homelessness projects in Atlanta — building dashboards and monthly reports using Sage HMIS, Excel, Smartsheet, and Power BI, while coordinating with the City of Atlanta and Continuum of Care partners. Requires 4+ years each in project management and social services.
The Senior Project Manager, Performance at Partners for HOME is pivotal in advancing our mission of enhancing service delivery and efficacy within the community. This role is designed for a dynamic and strategic leader capable of managing and improving the performance of projects funded by HUD and Partners for HOME (PfH). The manager will be instrumental in fostering collaborations with a range of stakeholders, including the City of Atlanta and Continuum partners, to ensure high standards of data integrity and performance are met across all initiatives. By developing, monitoring, and refining performance dashboards and reporting systems, the manager will uphold and enhance compliance and alignment with federal and organizational guidelines. This position not only requires a keen ability to manage projects and lead teams in a fast-paced environment but also demands a deep commitment to our mission of leading a coordinated community effort and to layer and leverage the resources and relationships to make homelessness rare, brief and nonrecurring.
We are looking for an ambitious data & reporting professional, and industrious relationship builder to undertake and assist with a variety of tasks associated with the performance project management tasks under the direction of the Vice President of Data & Impact.
Operational duties include, but are not limited to:
Operational duties include, but are not limited to:
- You will work in close partnership with internal staff, the City of Atlanta Staff/Departments, and other key stakeholders, to execute pertinent performance monitoring and data quality activities;
- You will transform data into actionable performance insights; manipulating and visualizing data to support strategic decision-making.
- Leads performance process of HUD and PfH-funded projects including designing, monitoring, and analyzing performance reports for HUD and PfH-funded projects using Sage HMIS Reporting Repository, Microsoft Excel and Smartsheet,
- Partners with Grants & Finance Department to complete site visits for PfH-funded projects, overseeing the data and performance sections;
- Assists in the facilitation of the CoC Performance Committee;
- Participates in the development and implementation of performance improvement plans when additional assistance improving performance outcomes are needed;
- Completes monthly performance reports for our funders;
- Will assist in the development and maintenance of CoC performance dashboards, scorecards, and report-outs using Microsoft Excel, Smartsheet, Power BI, and PowerPoint;
- Evaluates and monitors the contractual performance and compliance obligations of the CoC’s service agreements with HUD funded programs;
- Partners with agencies receiving related funding resources for further alignment with the CoC;
- Provides guidance and interpretation to the CoC of HUD regulations/guidelines, contract language, procurement policies, and procedures;
- You will develop broad-ranging relationships and provide exceptional customer service to our Continuum Partners, partnering with them to ensure a transparent system is in place to measure performance outcomes and deliver results;
- High energy and a passion for the CoC’s mission and goals
- 4+ years in project management
- 4+ years in in social services
- The ideal candidate is an expert-level Microsoft Excel or Smartsheet user with a proven track record of building dynamic pivot tables, interactive pivot charts, and executive-ready dashboards.
- Ability to work collaboratively with multiple disciplines
- Significant experience building relationships, gaining community buy-in, and building consensus
- Experience leading work groups and trainings
- Previous experience in partnering with leadership for the delivery of projects
- Excellent client-facing and internal communication skills
- Superb organizational skills including attention to detail and multitasking skills, with the proven ability to create and implement efficient development systems, plan strategically, allocate work, set, and manage objectives, analyze and mitigate risk, and create and manage projects
- Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines
- Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders
- Master’s degree or equivalent experience preferred
- Project Management Certification a bonus
Supervisory Responsibilities
- May supervise direct reports and work of others as it relates to performance and special projects.
Financial Responsibilities
- May be responsible for monitoring contracts, grants, and other awards as it relates to performance and expectations.
Partners for HOME offers a generous benefits package for full-time, permanent employees. Benefits include:
- Medical, dental, and vision insurance
- 401(k) plan with 6% match
- 20 days of paid vacation plus 2 personal days
- 11 paid holidays
- Half-day Fridays during the summer
- Health and wellness stipend
- Professional development stipend
- Cell phone stipend