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Senior Project Manager - Project Delivery (all genders)

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Summary

Senior Project Manager who owns end-to-end delivery of enterprise client onboardings for SCAYLE's SaaS commerce platform — steering scope, budgets, roadmaps, and risk from scoping through go-live, acting as a technical sparring partner on APIs, webhooks, microservices, and headless setups, and coordinating implementation partners and C-level stakeholders.

Job Description

As a Senior Project Manager - Project Delivery (all genders), you will be the technical and operational backbone for enterprise client implementations. You will lead client onboarding from start to finish, from aligning architecture and scoping integration to go-live and early operations. You bridge the gap between complex software systems, client business needs and implementation partners.

  • End-to-End Delivery Ownership: Take complete accountability for steering complex, multi-stakeholder IT implementations and SaaS onboardings, managing scope, roadmaps, budgets, resource planning, and risk mitigation strategies independently.
  • Deep Technical Alignment & Solution Delivery: Act as an authoritative technical sparring partner for client architects, system integrators, and internal engineering teams. Translate platform capabilities (APIs, webhooks, microservices, headless setup) into robust project deliverables.
  • Partner & Agency Orchestration: Flexibly steer external implementation partner agencies and systems integrators, critically validating technical delivery milestones, integration architectures, and quality gates.
  • Stakeholder Management on Senior Level: Run status calls, steering committees, and milestone reviews with C-level and senior technical leaders from high-profile retail and brand clients.
  • Process Excellence & Problem Solving: Proactively address complex integration bottlenecks, manage trade-offs under evolving platform requirements, and drive best practices across our delivery playbook.

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