Senior Project Manager
SPAN Digital | Hybrid | Guadalajara, Mexico
SPAN Digital is a growing premium software product and consulting company with Headquarters in San Francisco, USA, and Development offices in Cape Town, South Africa, and Guadalajara, Mexico. We strategize, design, and develop software solutions for our clients and customers from startups to global brands. We help engineering teams successfully overcome the challenges caused by the accelerating pace of change in software development, allowing them to build better digital solutions. Our Services teams work side-by-side with client engineering teams to build prototypes, proofs-of-concept, production services, and major product enhancements. Our Product teams turn what we learn from that work into tools and SaaS products that help engineering teams handle that same fast-moving landscape.
Are you ready to deliver SPAN's most ambitious software initiatives to achieve real business outcomes? As a Senior Project Manager at SPAN Digital, you'll be the person client stakeholders and engineering teams count on to turn complex, distributed initiatives into high-quality, valuable software. This isn't just about running standups and updating a JIRA board. It's about owning results, navigating tradeoffs, and growing the relationships that keep clients coming back.
Drive Delivery Execution
You'll define projects, build the work plans, and own the budget from kickoff to close. Managing several concurrent projects with remote and distributed teams while priorities shift is standard practice, not the exception. You'll use AI tools to synthesize status, draft communications, surface risk, and accelerate documentation, because that's part of how we work now.
Lead, motivate, and unblock project teams across the company, working with staff at every level of the organization. You'll exceed expectations and align project success to the client's actual business outcomes, not just the scope on paper, and by communicating status, milestones, and difficulties clearly.
Mentor individuals through one-to-one involvement in their people management, not just their task list. You'll foster a team culture people want to stay on, mentor engineers, and help execute growth plans, because a delivery team is only as strong as the people running it.
Build the trusted relationships that turn a single engagement into a lasting one, and open the door to new ones. You'll facilitate client working sessions and multi-day workshops to solve real business problems, navigate difficult conversations and negotiate scope, timeline, and resource tradeoffs directly with stakeholders, and identify and pursue opportunities for follow-on and expanded engagements while still delivering on what's in front of you.
Contribute to adopting, mentoring, and improving the processes and procedures behind SPAN's Program Management discipline. You'll help the practice get sharper with every engagement, not just deliver against it.
Experience & Expertise
- 7+ years of project management experience within a software engineering environment
- Working knowledge of the software development lifecycle, including agile, waterfall, and hybrid methodologies
- Qualification in computer science, engineering, or information systems preferred, or equivalent experience
- Scrum master certification preferred
- Experience within a global distributed delivery team, and the willingness to work evenings to match it
- A growth mindset, with a track record of growing client relationships or business presence, not just executing delivery
- Solid grounding in project management principles, processes, and tools, such as JIRA, including budget management and supporting documentation
- Practical experience using AI tools, such as Claude, Copilot, or equivalent, to draft documents, surface risks, summarize status, or automate routine tasks
- Ability to anticipate and manage project risks, with solid change control experience
- Proven ability to prioritize, follow through, and multitask across concurrent initiatives
- A proactive problem solver who can work independently and direct a multidisciplinary team
- Skilled at client-facing communication: setting expectations, delivering status and difficult news early, and keeping stakeholders aligned
- Proven strategic partner that can build meaningful and trusted relationships
- Able to facilitate client working sessions and multi-day workshops that get to the real problem, not just the stated one
- Can confidently hold difficult conversations and negotiate tradeoffs with client stakeholders without damaging the relationship
- Experience identifying and pursuing opportunities that lead to follow-on and expanded engagements, not just a clean handoff
We're not just looking for someone who can do the job. We're looking for someone who embodies how we work and is driven to succeed. You'll work on challenging projects for industry-leading clients while being part of a team that values growth, innovation, and an environment where delivery excellence and professional development go hand in hand.
- Flexible and generous work & leave schedule
- Hybrid working model based in Guadalajara (the best of both worlds).
- Learning organization based on a reverence for expertise & craftsmanship (TechRadar Sessions, complimentary education, journals, e-Learning)
- Team lunches, collaboration sessions, and events
- Charitable community initiatives, employee awards, and recognition
- You are allergic to hierarchical, bureaucratic, business-card cultures
- You want to work with very smart people from different backgrounds
- You are a voracious learner & an eager teacher of others
- You don't tolerate intra-office posturing or other douchebaggery