Senior Project Manager
Summary
Upstaff is recruiting a Senior Project Manager for its client eHealth Saskatchewan to lead clinically focused IT projects, including the eReferral and Central Intake System implementation. Day to day: planning, delivery oversight, stakeholder and change management, risk/budget tracking, and governance reporting, working full-time on Saskatchewan hours remotely within Canada.
- Plan, manage, schedule, and coordinate all aspects of assigned projects throughout the complete project lifecycle.
- Lead and support proactive, cross-functional project teams consisting of management and non-management resources.
- Establish an environment that promotes teamwork, innovation, initiative, open communication, and accountability.
- Provide project planning, project management, implementation, change management, transition, and communications support.
- Monitor project progress and provide regular reporting to project teams, Steering Committees, sponsors, and senior stakeholders.
- Communicate effectively with stakeholders at all organizational levels and establish clear expectations aligned with the project plan.
- Provide delivery oversight for requirements gathering, detailed design, and future-state development.
- Lead, direct, and manage project resources to ensure effective utilization and delivery.
- Prioritize assignments and coordinate project activities across multiple workstreams.
- Support organizational change associated with project implementation.
- Manage project issues, escalations, decisions, and action tracking.
- Provide decision-making support and maintain appropriate project documentation.
- Coordinate procurement activities and financial tracking for the project.
- Ensure project risks, issues, dependencies, and decisions are appropriately identified, tracked, escalated, and resolved.
- Maintain effective relationships with internal and external stakeholders.
- Monitor project performance against schedule, scope, budget, resources, and expected outcomes.
- Provide governance reporting and status updates to project leadership and stakeholders.
- Support transition to operations and project closure activities.
- Mentor and develop project staff while maximizing team performance.
- Perform other project management duties and responsibilities as required by eHealth Saskatchewan.
Requirements
- Certified Project Management Professional (PMP) designation.
- Minimum 5 years of experience managing large-scale IT software or infrastructure projects at a provincial level or equivalent in scope.
- Candidate must be located in Canada and legally permitted to work in Canada.
- Candidate must be available to work full-time during the required Saskatchewan business hours.
- Candidate should be prepared for occasional travel to Saskatchewan, if required.
- Post-secondary degree in Business Administration or equivalent.
- 5+ years of project management experience in a busy, multifaceted environment.
- Demonstrated experience managing large-scale IT software or infrastructure projects.
- Previous experience with organizational change management.
- Previous experience working within a healthcare environment, preferably healthcare IT.
- Experience with project planning and estimating.
- Strong experience creating and managing Work Breakdown Structures (WBS).
- Familiarity with current IT platforms, technologies, methodologies, and delivery practices.
- Knowledge of IT support environment processes and information systems.
- Experience working collaboratively with both IT and non-IT stakeholders.
- Ability to work independently and collaboratively in a fast-paced, sometimes unstructured environment with changing priorities.
- Advanced proficiency with Microsoft Office, including:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Project
- Microsoft Visio
- Strong project documentation and presentation skills.
- Strong analytical and problem-solving capabilities.
- Excellent facilitation and meeting management skills.
- Strong multitasking and time-management abilities.
- Ability to understand and communicate complex technical concepts.
- Strong troubleshooting and decision-making skills.
- Excellent written and verbal communication.
- Ability to communicate complex information clearly using plain language.
- Strong stakeholder relationship management and customer service skills.
- Strong interpersonal and relationship-building skills.
- Excellent communication with internal and external stakeholders.
- Ability to influence and align diverse stakeholders.
- Strong team leadership and collaboration.
- Ability to facilitate discussions and drive decisions.
- Detail-oriented approach to project management.
- Analytical and results-oriented mindset.
- Customer-focused approach.
- Ability to remain effective while managing competing priorities and ambiguity.
- Strong ability to understand technical concepts quickly, systems, and business requirements.
- Integrated Project Plan
- Risk and Issue Register
- Requirements Traceability Matrix
- Vendor Coordination Plan
- Testing and Implementation Plan
- Benefits Realization Matrix
- Governance Status Reports and Meeting Materials
- Transition to Operations Plan
- Project Closure Report