Senior Project Manager
Summary
Senior Project Manager to establish and lead the Project Management Office at Wiki Labs in Kuala Lumpur, reporting to the CTO. Day-to-day involves managing a project portfolio end-to-end (scope, schedule, budget), mentoring junior PMs, enforcing governance and reporting, and applying agile/hybrid/waterfall methods using tools like MS Project, Jira, Confluence and Smartsheet.
Salary: RM 9,500 – RM 13,000 per month
Wiki Labs is establishing a formal PMO function to drive structured project delivery across the organisation. A Senior Project Manager is required to lead the PMO office, manage end-to-end project delivery, and mentor junior PMO team members. This is a new headcount to support the company's growth and operational maturity.
ROLE OVERVIEW
The Senior Project Manager leads Wiki Labs' Project Management Office (PMO), driving end-to-end delivery of strategic and operational projects. Reporting directly to CTO, this individual is the PMO's primary point of leadership — ensuring projects are delivered on time, within scope and budget, while building the capability and discipline of the broader PMO team.
KEY RESPONSIBILITIES
1. Project Leadership & Delivery
• Own and manage a portfolio of projects from initiation through closure, ensuring adherence to scope, schedule, cost and quality.
• Develop and maintain comprehensive project plans, risk registers, RAID logs and status dashboards.
• Facilitate project governance meetings, steering committees and stakeholder reviews.
• Proactively identify, escalate and resolve project risks and issues.
2. PMO Leadership & Team Development
• Provide day-to-day guidance and mentoring to junior and mid-level Project Managers within the PMO.
• Establish and continuously improve PMO standards, templates, tools, methodologies and best practices.
• Conduct project reviews and quality assurance checks across the PMO portfolio.
• Support capacity planning and resource allocation across the team.
3. Stakeholder Management
• Act as the primary liaison between project teams and senior leadership.
• Communicate project status, risks and decisions clearly to both technical and non-technical stakeholders.
• Build strong relationships with cross-functional teams including Technology, Finance, Operations and Business.
4. Governance & Reporting
• Define and enforce project governance frameworks across the PMO.
• Produce executive-level project portfolio reports and insights.
• Ensure all projects comply with organisational policies, standards and compliance requirements.
5. Continuous Improvement
• Champion agile, hybrid or waterfall delivery methodologies as appropriate to each project context.
• Drive lessons-learned processes and embed improvements into future project cycles.
• Evaluate and implement PM tools and platforms to improve team efficiency.
- Bachelor's degree in Business, IT, Engineering, or related discipline (Master's preferred).
- Minimum 7 years of project management experience, with at least 3 years in a senior or lead PM capacity.
- PMP, PRINCE2, or equivalent project management certification is required.
- Agile / Scrum certification (CSM, PSM, SAFe) is an advantage.
- Proven track record managing complex, cross-functional projects from initiation to closure.
- Experience leading or mentoring a PMO team or junior project managers.
- Strong command of PM tools: MS Project, Jira, Confluence, Smartsheet, or equivalents.
- Excellent stakeholder management, communication, and presentation skills.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Strong analytical, problem-solving and risk management skills.
- Experience in the technology, digital, or consulting sector is preferred.