Senior Project Support Specialist - NASA OCIO

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management support for real-time, mission-critical defense systems. We are seeking a Senior Project Support Specialist to provide support to a NASA contract in Greenbelt, MD.

Job Description
Provide high-level Information Technology project support to NASA’s HQ/GSFC Office of the Chief Information Officer (OCIO) for a fast-evolving IT organization located at NASA Goddard Space Flight Center (GSFC). The selected candidate will contribute to mission-critical portfolio management efforts and executive support. This individual must bring a strong understanding of IT services, organizational dynamics, and business alignment, paired with excellent coordination and stakeholder engagement skills. The ideal candidate thrives in a complex technical environment that also includes critical non-technical personnel.

Responsibilities

Deliver and coordinate high-impact projects and OCIO-wide initiatives, from concept to execution.
Provide comprehensive business and operational support to sustain efficient OCIO and organizational workflows.
Assist in reviewing information technology services for deficiencies and recommending necessary changes to senior leaders.
Create, update, and manage core OCIO documentation—including reports, presentations, procedures, service catalogs, and other critical reference materials—to ensure clarity, consistency, and organizational alignment.
Ensure configuration control and availability on databases and shared repositories to ensure accessibility and version control of organizational content.
Coordinate cross teams to standardize OCIO products and ensure all deliverables align with established branding and organizational guidelines.
Review, evaluate, and report to senior leaders on information technology objectives, goals, and accomplishments to ensure continued alignment with the broader business needs of the organization.
Additional duties as required.

Requirements

• Experience in IT information offices, program management, or strategic support within a large technical or government organization.
• Strong understanding of IT services, governance, and enterprise-level service delivery.
• Experience developing, tracking, and reviewing IT documentation and configuration management controls.
• Ability to communicate clearly and effectively to both technical and non-technical audiences, including senior officials.
• Experience supporting executive-level stakeholders with planning and reporting.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and Teams.
• Must have excellent oral, written, and interpersonal communication skills. Able to work respectfully with all levels.
• Must have the ability to balance multiple priorities and respond / produce quality, accurate work efficiently with short deadline actions in a fast-paced environment.

Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job.

Education and Experience

Bachelor’s degree and 7 or more years of experience or eleven or more years of experience in lieu of degree.

Location

Work is to be performed onsite at Goddard Space Flight Center in Greenbelt, MD or other NASA facility.