Senior Property Manager

Job Summary

The Senior Property Manager is responsible for overseeing all facets of property operation at multiple locations. This includes ensuring consistent execution of revenue collection and expense management practices, operational and contractual obligations, resident relations policies and procedures, and employee hiring, training, development and retention.

We are seeking an experienced Property Manager to support our Chatham Court community in Philadelphia, PA. a property comprising 44 unit residential property and also support our Ambler community in Ambler, PA comprising of 60 units. If you have a strong commitment to residents and a proven ability to deliver positive property results, we encourage you to apply.

Essential Job Functions

• Models and instills company mission and values within all employees
• Champions continuous improvement and regularly implements strategies to enhance resident satisfaction, work processes and property performance
• Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
• Develops and administers operating and capital expense budgets which reflect the owner’s performance goals
• Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
• Performs operational reviews and takes corrective action to address deficiencies at each property
• Analyzes and distributes monthly financial statements—submits variance reports and remediate discrepancies
• Maintains complete, accurate, legible, and compliant documentation and property files at each property
• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
• Manages resident relations and coordinates requests for repairs or maintenance at each property
• Furthers residents’ understanding of rent charges and lease issues
• Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property
• Partners with district or regional manager to fill vacant positions with qualified permanent employees as soon as possible—ideally within 45 days or less
• Coordinates candidate interviews and partners with district or regional manager to make well-informed hiring determinations
• Ensures compliance with local, state and federal employment laws and regulations—seek counsel from human resources as necessary
• Facilitates new hire orientation, on-boarding and training
• Provides ongoing, balanced performance feedback to employees
• Counsels underperforming employees and provides direct commentary to their improve performance
• Identifies top performers and advocates their ongoing development
• Adheres to Fair Housing Laws in all resident and prospect interactions
• Other duties as assigned