Senior/Property Portfolio Manager

About the Company

Our client is an established organisation within the real estate,property, and facilities management sector, with a strong regional presence and a diverse portfolio of clients across commercial, industrial, healthcare, and institutional environments.

Known for its collaborative culture and commitment to service excellence,the organisation places strong emphasis on innovation, stakeholder partnerships, and the development of its people. The company continues to grow and invest in its capabilities, providing employees with opportunities to contribute meaningfully while building long-term careers within the industry.

About the Role

Our client is seeking an experienced property management professional to oversee a portfolio of strata-managed properties in Singapore, including residential and mixed-use developments.

Reporting to the business unit lead, you will guide on-site property managers, oversee service delivery across the portfolio and maintain productive relationships with clients and management councils. This role combines people leadership, operational oversight and practical knowledge of strata management.

Key Responsibilities

• Oversee portfolio operations: Manage a portfolio of residential and mixed-use developments, monitoring day-to-day operations and ensuring that maintenance and estate services are delivered effectively. Work with on-site managers to identify issues, prioritise actions and follow through on their resolution.
• Lead and develop on-site teams: Guide, coach and support property managers in delivering consistent service standards. Set clear expectations, review performance and help teams resolve operational and stakeholder challenges.
• Manage client relationships: Build strong working relationships with management councils and clients, keeping abreast of their expectations and concerns.Provide timely updates, explain proposed actions clearly and ensure that agreed commitments are fulfilled.
• Coordinate council meetings and AGMs: Chair regular council meetings and work with the operations team to prepare for Annual General Meetings. Ensure relevant reports and supporting information are coordinated, and follow up on decisions and action items.
• Oversee estate improvements: Supervise estate upgrading and additions and alterations works, working with on-site teams, contractors and relevant parties to coordinate implementation and address issues affecting progress.
• Maintain statutory compliance: Ensure that property operations and improvement works comply with applicable statutory requirements and local regulations. Liaise with relevant government agencies on building compliance matters where required.

Who We Are Looking For

• Diploma or higher qualification in Facilities Management, Property Management or a related discipline.
• At least five years of relevant property management experience, including hands-on exposure to MCST and condominium operations.
• Demonstrated experience leading teams and supporting on-site managers.
• Working knowledge of the Building Maintenance and Strata Management Act (BMSMA), relevant regulations and local codes of practice.
• Strong communication, interpersonal and presentation skills, with the confidence to engage management councils and residents.
• Sound judgement and a practical approach to resolving operational and people-related challenges.
• Resilience, emotional intelligence and the ability to manage competing priorities under pressure.
• A proactive, organised approach with close attention to service quality and compliance.

Why Join Us

• Broaden your portfolio experience: Oversee multiple properties, including residential and mixed-use developments.
• Develop your leadership capability: Coach on-site teams and influence service delivery across your assigned portfolio.
• Continue your professional growth: Benefit from learning and career development opportunities within property and facilities management.
• Work collaboratively: Join an environment that values teamwork, professional contribution and shared responsibility.
• Make a visible contribution: Help improve estate operations, support property upgrades and strengthen client relationships.