Senior QA Analyst (Insurance) - 1-Year Contract

Salary: HKD 40000 - 45000 per month

We are seeking a highly motivated and experienced Senior QA Analyst to drive end-to-end testing quality across the core insurance applications. In this role, you will lead the planning, coordination, and execution of User Acceptance Testing (UAT) for medium- to large-scale initiatives while conducting hands-on functional, integration, and API testing. Acting as a key bridge between business stakeholders, development teams, and QA engineers, you will ensure high-quality, compliant delivery within a regulated environment.

Responsibilities

• Lead end-to-end testing activities across multiple business units, including New Business, Policy Administration, Customer Service, and other insurance operations functions.
• Manage testing plans, execution progress, defect tracking, and overall testing quality.
• Define core performance KPIs, and cooperate with the monitoring team to build performance baselines and alert rules.
• Review and understand test cases to effectively guide and support testing teams.
• Act as the key liaison between business stakeholders, operations teams, and technology vendors throughout the testing lifecycle.
• Provide regular updates on testing progress, risks, issues, and mitigation plans to project stakeholders.
• Coordinate User Acceptance Testing (UAT), system testing, and business readiness activities.
• Ensure business requirements and system functionalities are appropriately validated through testing.
• Support system implementation and go-live preparation activities.
• Analyze business processes and identify opportunities for process improvement where applicable.
• Work closely with vendors and internal teams to ensure successful project delivery.

Requirements

• Bachelor's Degree in IT, Computer Science or related Engineering discipline.
• 5+ years of experience as a Business Analyst, Test Lead, or related project delivery experience
• Insurance background experience with domain knowledge, particularly in Policy Administration, Underwriting, Claims, Customer Service, or Insurance Operations.
• Proven experience leading or coordinating testing activities for large-scale system implementation or transformation projects.
• Solid understanding of test planning, test execution, defect management, and UAT processes.
• Ability to review and understand business requirements and test scenarios to effectively manage testing teams.
• Strong stakeholder management, communication, and coordination skills. Experience working with technology vendors and cross-functional stakeholders.
• Experience supporting core system transformation, modernization, or policy administration system projects is highly preferred.
• Ability to bridge business and technology teams effectively.
• Proficient in API testing with Postman, as well as skilled in both automated and manual testing.
• Fluency in Cantonese and English is required (Mandarin is an advantage).
• Immediate availability or a short notice period is highly preferred.

If you believe this role aligns with your experience and aspirations, please click ‘Apply Now’ to submit your CV. Kindly note that only shortlisted applicants will be contacted.