Senior QA Engineer
Job Summary
We are looking for a proactive and results-oriented Senior QA Engineer to oversee quality assurance activities within the manufacturing process. This role is responsible for resolving production quality issues, controlling non-conforming products, supporting new product and process development, and ensuring compliance with customer requirements and international management system standards.
The successful candidate will work closely with Production, New Product Development, R&D, and other relevant functions to improve product quality and manufacturing processes.
Key Responsibilities
Manage and control non-conforming products in accordance with ISO 9001 requirements, product specifications, and customer standards.
Investigate production quality issues, identify root causes, and implement effective corrective and preventive actions.
Prepare, review, and update quality documents, including work instructions, check sheets, quality specifications, and corrective action reports.
Monitor customer complaints and coordinate corrective actions with relevant departments.
Support internal, external, certification, and customer audits.
Take responsibility for quality planning for new products and manufacturing processes.
Develop and review Process Control Plans, Process Flow Charts, FMEA, SPC, and MSA documentation.
Review new product specifications and ensure that quality requirements are properly transferred into production controls.
Coordinate product testing and validation to ensure compliance with applicable quality standards and customer requirements.
Apply quality tools and new technologies to improve product quality and process performance.
Lead and support quality improvement projects to achieve departmental KPIs.
Supervise and provide technical guidance to engineers and technicians within the team.
Comply with the company’s Quality, Environmental, and Occupational Health and Safety Management Systems, including ISO 9001, ISO 14001, and ISO 45001.
Support company activities and perform other assignments as required.
Qualifications
Bachelor’s degree in Engineering or a related field.
At least 4 years of experience as a QA Engineer or QC Engineer in a manufacturing environment.
Strong knowledge of manufacturing quality assurance and process control.
Practical knowledge of SPC, MSA, Process Flow Charts, FMEA, Control Plans, 8D Reports, and QC 7 Tools.
Experience in handling production quality issues, non-conforming products, customer complaints, root-cause analysis, and corrective actions.
Good command of spoken and written English, with the ability to communicate effectively in a professional working environment.
Candidates must be able to participate in a job interview conducted in English.
Good computer skills, particularly Microsoft Office.
Strong analytical, problem-solving, and communication skills.
Able to work independently and collaborate effectively with cross-functional teams.
Flexible and able to support production-related requirements.
Preferred Qualifications
Experience supporting internal, external, certification, or customer audits.
Knowledge of ISO 9001, ISO 14001, and ISO 45001.
Experience with Power BI, RPA, AutoCAD, or other 2D/3D software would be an advantage.
Demonstrated ability to lead quality improvement initiatives and drive positive change.