Senior Quality Assurance Automation Programmer/Developer Resource

• Design, develop, maintain, and modernize the enterprise automation framework supporting the State's integrated healthcare eligibility system, ensuring long-term maintainability, scalability, sustainability, and reuse across multiple modernization initiatives.
  
• Provide technical leadership for automation architecture, framework design, coding standards, and automation best practices within the DevOps team.
  
• Evaluate and modernize existing automation frameworks to improve maintainability, scalability, reliability, and execution efficiency.
  
• Collaborate with developers, business analysts, DevOps engineers, and QA staff to define automation strategies, reusable test assets, and technical solutions.
  
• Design, execute, and maintain functional, system integration, API, and regression automation suites supporting statewide healthcare eligibility systems.
  
• Integrate automated testing into CI/CD pipelines and support automated execution throughout the software development lifecycle.
  
• Mentor automation engineers through code reviews, technical coaching, framework guidance, and knowledge transfer.
  
• Develop SQL queries and perform database validation to support automated testing and troubleshoot complex application issues.
  
• Participate in Agile ceremonies including sprint planning, backlog refinement, defect triage, and technical design discussions while providing automation leadership.
  
• Research, evaluate, and recommend new automation tools, technologies, and framework enhancements that improve software quality and long-term maintainability.
  

• Test Automation & Framework Development
  

• Design, build, execute, and maintain scalable automated test scripts and testing frameworks for web, mobile, and API applications.
  
• Perform automated functional, regression, integration, performance, and end-to-end (E2E) testing to ensure software meets specifications.
  
• Integrate automated test execution into Continuous Integration/Continuous Deployment (CI/CD) pipelines to enable continuous quality feedback.
  
• Maintain and optimize existing automated test suites to accommodate changing software features and reduce execution time.
  

• Client Liaison & Stakeholder Management
  

• Act as a primary liaison for client representatives, business analysts, and product owners regarding quality assurance, testing progress, and release readiness.
  
• Translate business requirements and acceptance criteria into clear, executable automated test cases and scenarios.
  
• Present automated test results, coverage metrics, and defect trends to client stakeholders in clear, actionable briefings.
  
• Lead and facilitate User Acceptance Testing (UAT) sessions with client end-users, guiding them through system validation.
  

• Defect Tracking, Quality Control & Analysis

• Identify, log, track, and prioritize software defects and edge-case anomalies using standard defect management systems.
  
• Perform root-cause analysis on test failures and collaborate directly with software engineering teams to accelerate issue remediation.
  
• Author detailed test execution reports, quality summary dashboards, and traceability matrices ensuring complete coverage of system requirements.
  

• Agile Collaboration & Team Support

• Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog grooming, daily stand-ups, and sprint reviews.
  
• Work cross-functionally with system architects, developers, UI/UX designers, and project managers throughout the software development lifecycle (SDLC).
  
• Recommend process improvements and continuous quality enhancements to elevate software testing standards
  

TECHNICAL TOOLS & AUTOMATION:

• Automation Tools & Frameworks: Command of core automation tools such as Selenium WebDriver, Playwright, Cypress, Appium, or Playwright.
  
• API Testing: Proficient in automated API testing using tools like Postman, RestAssured, or SoapUI.
  
• Programming / Scripting: Proficient in at least one object-oriented or scripting language used in automation (e.g., Java, Python, JavaScript, TypeScript, or C#).
  
• Defect & Backlog Management: Hands-on experience with Atlassian Jira, Azure DevOps (ADO), or Quality Center/ALM.
  
• CI/CD Integration: Working knowledge of integrating automated tests into build/deployment pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure Pipelines.
  
• Methodologies: Strong practical knowledge of Agile (Scrum/Kanban) and Behavior-Driven Development (BDD) / Test-Driven Development (TDD) using frameworks like Cucumber or Behave.
  

DESIRED SKILLS:

• Experience serving as an Automation Architect, Principal QA Automation Engineer, Automation Framework Lead, or Senior Automation Consultant.
  
• Experience providing technical leadership, mentoring automation engineers, and conducting automation code reviews.
  
• Experience modernizing mature automation frameworks to improve maintainability, scalability, sustainability, and long-term supportability.
  
• Experience designing automation frameworks from the ground up, including reusable components, reporting, coding standards, maintainability, scalability, and extensibility.
  
• Experience evaluating and modernizing legacy automation frameworks and implementing technical improvements.
  
• Experience supporting large, complex, mission-critical enterprise applications.
  
• Experience collaborating with developers, solution architects, DevOps engineers, and business analysts to implement automation strategies.
  
• Experience using IBM Engineering Test Management (ETM), IBM Quality Manager (QM), IBM Collaborative Lifecycle Management (CLM), or comparable enterprise test management tools.
  
• Experience automating web applications, REST APIs, and database validation.
  
• Experience with performance testing tools or supporting performance testing initiatives.
  
• Experience working within Agile/Scrum DevOps teams.
  
• Excellent written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
  
• Experience supporting healthcare, human services, government, or other highly regulated enterprise environments.
  

Details