Senior Quality Assurance Engineer

What you'll be doing day-to-day:

• Champion Quality Control: Lead and manage the quality control process, ensuring our revolutionary products meet the highest standards throughout production.
• Customer-Focused Quality Enhancements: Collaborate with customer service to provide technical support, integrating customer feedback into ongoing product and quality improvements.
• Innovative Product Testing: Oversee the testing and approval of our energy-generating products during production, ensuring they meet performance and sustainability benchmarks.
• Resolve Quality Concerns: Take charge of addressing customer quality issues and warranty cases, ensuring timely and effective resolutions to keep our customers energised and satisfied.
• Supplier Audits & Collaboration: Conduct audits of suppliers and assembly lines to ensure they meet our 'Gold Standard' for quality, assembly, and packaging—key to delivering premium, energy-efficient products.
• Develop Supplier Processes: Work with suppliers to create FMEAs, Control Plans, and process documentation, ensuring consistent quality throughout our supply chain.
• Drive Corrective Actions: Issue Corrective Action Requests and ensure that improvements are implemented, using strong problem-solving skills to drive supplier performance.
• Sustain Process Improvements: Take an active role in enhancing supplier processes, conducting capability studies to ensure high-quality, sustainable product manufacturing.
• Compliance with Electrical Standards: Ensure that all electrical components meet the necessary approval standards and regulatory requirements for safety and efficiency.
• Lead Production Trials: Collaborate with suppliers and the NPD team to run production trials, documenting results and making recommendations for continuous improvements.
• Global Supplier Engagement: Travel both within the UK and internationally to work directly with suppliers, ensuring our clean-tech fitness products meet strict quality, cost, and sustainability goals.

• You'll have familiarity with ISO 9001 and the PPAP process.
• At least 5 years of experience in Quality Engineering/Management within a manufacturing environment, preferably involving assembly, testing, and sustainability-focused products.
• Experience in customer liaison and managing quality issues with a focus on positive resolutions.
• Willing to travel to ensure that suppliers meet the high standards expected of a clean-tech company.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) with excellent analytical and tech skills.
• A detail-oriented quality expert passionate about pushing the boundaries of clean technology.
• Excellent communication and presentation skills to lead quality initiatives and collaborate with teams and suppliers.
• Self-driven and organised, capable of working independently and managing multiple tasks under tight deadlines.
• A problem-solver with the ability to think critically and implement practical solutions that enhance product and process quality.
• A natural leader who can inspire teams and suppliers to uphold the highest standards of quality and sustainability.
• Passionate about sustainability, with a drive to contribute to a greener future.

Why join us?

• Innovate for Impact - Build product experiences that blend software + hardware + sustainability
• Grow With Us - Be a core part of a rapidly expanding startup with big ambitions.
• Hands-On Experience - Work with cutting-edge hardware, software, and IoT solutions.
• Make a Difference - Your work contributes to a greener planet and smarter workouts.
• Free on-site parking
• Early finishes on Friday
• Cycle studio & mini-gym on-site (lunchtime workouts nailed...).